"Quality Product @ Fair Price."

"Good! It arrived in the promises time frame. I have had no problems."

"Received battery but wouldn't charge in laptop. Returned for an exchange. Will see what happens when I get the new one! Customer service was very helpful."

"I loved your service. I RECEIVED MY BATTERY WITHIN 5 DAYS. The sale that I purchaseed my battery was wonderful. I would buy from you again, and recommend you to my friends."

"Excellent product, extremely fast delivery. I am very happy with the product. Thank you so much"

"The battery is a perfect fit and charged to one hundred percent. You have a long term customer here."

"I had a tremendous experience with LBO. They were helpful even before purchase was complete via their live chat help service. After promptly answering my questions regarding the order, I proceeded through check out, worry free. The battery came 3 days after order completion and works great! Highly recommend to anyone looking for a great price and great service!"

"The website was easy to navigate around and the shipping was extremely fast. Would buy again from this company if the need arises."

"Product came on-time, and so far at least has been exactly as ordered. I would buy from them again without hesitation."

"I was excited about the price of the batteries. However I was not happy about the delay in getting it. The website said it was in stock but a week later when it still had not arrived I contacted Laptop Battery One and was told it was out of stock. It would be another 2 weeks before it would be in. This put me in a bind as I needed the batteries. I am not sure if i will order from this site again."

"Excellent. Very fast service, including the shipping."

"Excellent delivery speed - quality product - no issues with installation or charge life."

"I was very happy with my experience with this website, and with their service. As promised, the battery was delivered within the 5 working days."

"
My new battery arrived in good time. I read all the many directions 3 times before I installed my battery, to be sure I was doing it correctly. Now a month later, all is working well, and I am very pleased to have found Laptop Battery One."

"I never completed a purchase from Laptop Battery One. I came to Reseller Ratings, saw good reviews for the company, so I contacted the company via its live chat function to see if they would honor their Price Match Guarantee. I doubt that the company has ever actually matched a competitor's price on a battery. My correspondence with the company follows, in reverse order (from newest to oldest.)

Treanna,

I plan to buy a battery from your competitor and leave a negative review for laptopbatteryone.com at resellerratings. You price match guarantee is meaningless. Our correspondence will be included in the review. Please see my responses to your email below.

Dennis Wise ****@****
----------------------------------------------------------------
From: ****@****
To: ****@****
Subject: RE: Price match on 7800mAh 12-cell battery for HP DV7-1270us
Date: Mon, 22 Oct 2012 15:33:47 -0700

Dennis,

I do now see the 7800 mAh capacity battery. Please verify the following:

Battery Cells Manufacturer: Is the cell manufacturer listed on the competitor's site? If not, this is when a question should be raised. If a website does not list the battery cell manufacturer, the battery most likely has China-made or inferior battery cells which are not the best of quality cells, and the battery life is typically half of what you'll find with our batteries. Some of these cells have been recently reported to catch fire, which is not only dangerous but quite costly if you have to purchase a new laptop.

>My Response:
>I provided a link to the competitor website, which states
>that the manufacturer of the cells is Sanyo. Sanyo is a
>reputable provider of battery cells.

Capacity: Make sure the battery you are comparing has the same capacity, check that the mAh and wHr are the same. The higher the capacity, the longer the battery lasts on a single charge so the prices are higher for different capacities.

>My response
>I provided a link to the competitor website, which
>states "This brand new 7800mAh(12 Cells) replacement HP
>Pavilion DV7-1270US battery is made with high quality cells
>from SANYO. Guaranteed to Meet or Exceed Original
>Specifications. This is a high capacity battery, the bottom of
>this battery will extend out about 1 inch.

Battery Grade: Does the website publish what type of battery Grade they sell? Lower grade battery cells B & C do not last as long. We only use only Grade A battery cells which have the longest life span.

>My response
>The competitor website further states, "All our replacement HP
>laptop batteries have passed international certification (CE,
>UL, ROHS, ISO9001/9002 etc.) and passed through strict safety
>testing, we guaranteed all batteries for HP Pavilion DV7-
>1270US are high performance, long-life and safety, 100% OEM
>compatible with the original specification(size etc.), no
>memory effect. Furthermore, our replacement HP Pavilion DV7
>1270US batteries are produced by eco-friendly materials
>without lead or mercury."

The competitive website doesn't publish the grade of the batteries, but then again, NEITHER DOES YOUR WEBSITE.

60 Day Money Back Guarantee: We offer a 60 Day money back guarantee. If you are not happy for any reason, you may request for an exchange or a refund.

1 or 2 Year Warranty: Depending on your usage, most laptop batteries fail shortly after 12 months. We offer the industry's best two year warranty for only an additional $20. If your battery fails or does not hold a charge during the warranty period, we will replace it with a brand new battery.



The competitive website offers a "Full 1 Year, 30-Day Money Back Guarantee." Finally, your company has a competitive advantage (sort of). Your company's Money Back Guarantee is 30 days longer than that of your competitor and you offer an extra year warranty for $20. Has anyone ever bought that warranty?



If you have any questions please call one of expert sales representatives and we'll be happy to assist you.



No thank you.



Sincerely,



Customer Service Department

Laptop Battery One"