"Battery received quickly, very satisifed with service"

"No customer service at all! 'Live chat' option is not working, nobody replied to my emails and there is no phone number you can call! The site promisses 'same day shipping' if the order posted before 2pm. They shipped only 2 days later, which made my '2nd day air' delivery option completely useless - the parsel arrived only on the 4th business day, afer I had already left for my vacation. "

"Great service. Great products. Have used them many times before for replaceing Dell Laptop batteries and adapters."

"Perfect in all ways. Free shipping, fast, and good prices. Will definitely use this company again."

"Fast shipping and clear instructions on the very user friendly website ordering system."

"Thanks for the great service. I got what I ordered and with a little help from the online chat customer service, I got the advertised free shipping. Thanks for doing honest business! I'll shop here again!"

"First time ordering from LaptopTraveller, and it wont be the last. Easy ordering and fast shipping. I am satisfied with my purchase"

"The battery I bought was a great value, it arrived quickly, and works great. I'm very satisfied with this company and will be ordering from them again."

"I ordered LT's LSO015X battery for my Sony VGN-FS540P notebook. LT shipped, free, same day as ordered via UPS Ground. I received the well packed item within 7 days in good condition.

This battery replaced another third party battery that was lost. The old battery "clicked" in and out of the notebook easily. The new LT battery seemed a bit over-sized in that the spring loaded locking pins would not engage unless you held the computer in your lap and applied more than a little downward force. Since I do not plan to change batteries often this is not a big issue. At first blush the new battery seems to run the computer for more than three hours after its first, full overnight charge. Probably as good as the battery it replaced.

All in all I'm happy with the purchase and service. I plan to purchase more from LT in the future."

"Ordered a replacement battery for my laptop. Found it easy to match my specific computer on their list to the battery I bought. Lowest price I saw even before the discount. Delivery would have been extremely efficient had not Labor Day intervened."

"Patient, competent resolution to our problem, once we figured out the information that needed to be given."

"Highly recommend. When I had a problem with a battery and the manufacturer did not stand behind it LaptopTraveller went beyond my expectation to help resolve it. I would definitely shop here again and recommend to friends."

"I was leaving to go out of town. I ordered a laptop battery to take with me. I ordered the battery Saturday August 1st with a $44 dollar overnight charge. I was expecting delivery Tuesday. I went online monday and talked to someone to conferm delivery. They said it was in route to your place and should get it Tuesday. I called again Tuesday and that person told me it was just shipped out today. I had to leave out of town Wednesday and knowing I will never receive it in time. All they could do is issue a credit of $20. I cant use the battery until I get back home. Unhappy with the delivery."

"I ordered a battery and charger from this company after Googling the model # of the unit I needed a battery for. Google provided a link to Laptop Traveller's website and furthermore to a page in their website which stated their product was a replacement (not to mention superior in quality and battery life) battery and had a picture of the model which I needed the battery for and a link to conduct a purchase of that very battery. I followed each and every prompt (it would be hard not to, I will add) and the result of my careful effort was that they shipped me a battery and charger which wasn't remotely close to the one I ordered.
According to their customer service rep, they do not, have not for some time, and will likely never again stock that particular replacement battery and charger
They are trying to blame me for their mistake and will not state for the record whether or not they will charge me a 15% restocking fee, they also expect me to cover the cost of shipping the unit back.
The only reasonable conclusion I can draw from this nightmare is that it is a scam.
They claim to have the part when Googled, knowingly ship the wrong part, pocket a little profit from the shipping charge and then more from the 15% restocking fee.
Pretty sweet having the ability to profit from items you claim to, but don't have in stock. Low overhead / high return.
I think a class action suit should be forthcoming.
I an filing formal complaints with My State's AG's office of Consumer Protection, Google, and PayPal

Interestingly enough their public response is a 180 degree turnaround from the immovable stance they took with me privately. They insisted I ordered the wrong part and that it was all my fault (until I directed them to their own page on their own website) They then attempted to blame this problem on Google. Upon reading the other customer reviews here, I determined two things. First, If you wish to purchase something online which is widely available anywhere; the local STAPLES or BEST BUY for instance and want to pay more for it once you add in shipping fees LaptopTraveller.com is the place for you. Just be sure you don't complain to them if they "make a mistake". They get spiteful. No matter what happens they're bound and determined to keep some of your money
Second, A notable percentage of the warm and fuzzy reviews contained on this site were written by or at the direction of LaptopTraveller. I have direct written quotes from them containing the exact words contained in some of those reviews. "

"Fast shipping, right product, good price, and good communication on order status."