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Product & services pricing
4.56/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.71/5
Customer service:
4.51/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2024-05-07

Great shopping experience

"Bought a monitor and it arrived pretty quickly. Very satisfied with my purchase "

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Verified
5/5

2024-05-06

Laptop Screen Great Customer Service

"Laptop Screen customer service agent John was Great !!! I received my new screen in a few days. The price was Great. I highly recommend them."

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Verified
5/5

2024-05-06

Dell laptop replacement screen

"I ordered a replacement screen for my Dell laptop which arrived very quickly. It turned my old machine into a new one. The screen is great! It's bright and clear. Great product and service."

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Verified
5/5

2024-04-29

Beautiful screen upgrade

"I purchased an upgraded screen for my Dell Precision 7740 (from 1600x900 to 1920x1080). Part arrived quickly and well packaged, and has been working great!"

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Verified
5/5

2024-04-24

An Upgrade for my Broken Screen

"The screen on my Lenovo Ideapad 320-15ABR started showing a green horizontal bar along the bottom 1/3 of the screen. Originally, my screen resolution was 1366x768 so I took a chance and upgraded to a 1920x1080 full hd screen. It only cost a few dollars more and since other configurations of the same model came with a higher resolution screen and I had used an external monitor that was full hd, I figured it would work and it does work, very well. The screen looks nice and hopefully my laptop will last me several more years.

I did have a few issues getting the hinge cover back on. A slightly better video or article to follow would have helped with that, but that is my lack of experience, not really LaptopScreen.com's issue.
"

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Verified
5/5

2024-04-23

Easy fix

"Tech guy told me it would cost me hundreds of dollars to replace my laptop screen and that he didn’t know if that would even fix my issue.
I went ahead and ordered the exact screen from this company and did it myself!!
Fast shipping, exact fit, and my laptop works again. I couldn’t be happier!
"

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Verified
1/5

2024-04-22

Did not receive order

"The order was expected to arrive the 5th of April. Several weeks later it still has not arrived "

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Rep reply posted 2024-04-22
A rep from Laptop Screen, LaptopScreen, has responded:

“LaptopScreen.com guarantees a working replacement or your money back!

Customer placed an order on Mar 21 in the evening and it was shipped the next day. Customer picked postal service for delivery from Canada to Norway. According to Norway Post the parcel arrived in Oslo, Norway on April 3rd and has been in the Norway Postal system ever since. Customer is welcome to inquire with Norway Post as to why the parcel is being delayed for so long: https://www.posten.no, it maybe they need additional addressing instructions or a customs duties bill paid.

Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
5/5

2024-04-22

Fast delivery

"It was a great 1st experience, fast and reliable."

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Verified
1/5

2024-04-22

Received faulty screen

"Received a faulty screen....company said to ship it back post which they will send a new one...no guarantee new screen dey will send is faultless...and i have to pay $100 to the repair guy everytime he changes the screen on my laptop....too costly....ders no guarantee you will receive a faultless screen "

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Verified
1/5

2024-04-18

Misleading information and site

"I purchased the monitor Replacement to fix one that was broken period it never even lit up. My son is a computer repair man.So I know that everything was done correctly. When I sent in the return I sent everything back in the same packaging in box.I received it in they however try to charge me for the adhesive strips. I had to notify them that they were in the packagand then I didn't get the text back. It would have been a more pleasant experience to just buy a new computer which is what I did."

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Rep reply posted 2024-04-19
A rep from Laptop Screen, LaptopScreen, has responded:

“LaptopScreen.com guarantees a working replacement LCD or you money back!

Customer placed an order for an Asus Rog Strix 17.3" LCD listed at $89.99 and a set of adhesive mounting strips listed at $9.99. The order was shipped the same day. Customer notified us that the repair was not successful and requested refund, a prepaid return label was issued to customer free of charge. A refund for the item was issued upon return; customer notified us about the missing portion for the adhesive strips and an additional refund was issued. The returning item was tested and appeared to be fully functional.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
1/5

2024-04-15

Not great

"Website stated screen was compatible with my laptop but its not. I have to send it back but I have to pay all the international postage. Not happy and feel like the screen was falsely advertised."


Rep reply posted 2024-04-16
A rep from Laptop Screen, LaptopScreen, has responded:

“LaptopScreen.com guarantees a working replacement LCD or your money back!

It appears customer's laptop is a touch variant, which is one of the two options listed on our site and unfortunately the touch option is out of stock:
https://www.laptopscreen.com/English/model/HP/ENVY~17T-CE000/ The listing provides the information needed to make the correct choice and our support is standing by to answer any potential questions before buying. A refund will be issued upon receipt of the returning unneeded item.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
5/5

2024-04-15

Perfect match

"My laptop had horizontal bars running across the bottom and I needed a replacement screen. They had a screen that was a perfect match. Shipped well packaged. Happy customer."

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Verified
5/5

2024-04-15

Screen worked fine.

"Screen worked as expected, well packaged for delivery."

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Verified
5/5

2024-04-10

Perfect fit!

"Perfect fit at the right price. Easy to install and follow directions from Youtube video. "

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Verified
5/5

2024-04-10

So far it's working great

"Got a replacement screen for an HP laptop about 4 years old and it works great, came packed well, and looks good."

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