"I needed to replace a broken plastic cap of the menu key on my Asus notebook, so I googled for an online stores. I contacted a few of them with the inquiry, including the photo of my keyboard and the broken key, as I needed an advice how to pick the right replacement for my exact submodel type (Asus N56VB), as it was not listed.
Laptopkey.com CS responded promptly - not only with the link I should use for my model, but they also advised me to mention -while placing an online order- that I need a backlit key, which I would have forgotten to mention for sure if they hadn't reminded me.
My order has been shipped the same day after the payment and I surprisingly received it in just 8 days, which is really fast delivery for the USA - Croatia/EU distance.
This was more than a pleasant experience: kind and professional CS, helpful assistance (they sent me an online installation guide link), very reasonable shipping fee, quick delivery AND -the most important- the replacement key suits just perfectly!
Moreover, ordering just a replacement key saved me money, as my local laptop service center recommended me to replace the entire keyboard for only one broken plastic cap key...
Thank you so much, Laptopkey.com Team!"
"They made sure I ordered the right parts I needed to fix my laptop. They also made sure I knew how to do it properly. Furthermore, they even assembled the small parts for me because of my poor eyesight. Their prices are reasonable and the shipping is timely."
"I ordered four replacement laptop keys from Laptopkey. Unfortunately, they didn't arrive in the specified time and I had to contact customer services. Fortunately, they were prompt in their response and explained what may have likely caused the issue, and then quickly set out to resolve the issue and resent the four replacement keys right away."
"Laptopkey.com was professional, quick and had exactly what i needed with no fuss at all. I was very happy with the service they provided and will definitely use them again in the future. Another company could not guarantee the key i wanted, LaptopKey had exactly what i needed. Thanks :D"
"My order has arrived in a really short time. And it looks like new. Thank you very much for your interest and help... THANKS LAPTOPKEY.COM"
"Been in search for some spare keys for my MSI gaming laptop for a couple of weeks, and i couldn't find anything at all that could replace the damaged keys, except from at Laptopkey.com. I live in Sweden & wasn't sure if it would take over a month before the keys arrive to me or if it even was the correct keys (the warranty for my laptop expires about 3 weeks from that date, so i really needed it within a months time in case it would go wrong so i could return my laptop for repairs).
To my surprise, the keys arrived within less than 5 days in my mailbox & all the pieces were there. Knowing my laptop is very unique, i NEVER thought i'd find spare parts for it, especially keyboard-parts.
The customer support is simply amazing, extremely helpful & understanding :)
This is DEFINITELY recommended to anyone whom needs spare parts for their laptops.
10/10 !"
"Excellent service. When the keyboard I ordered was not correct, they rushed a second to me, and trusted I would return the first. Personal service at it's best. "
"Excellent company fast shipping and great products in low prices "
"Ayesha went out of her way to assist me with my order for delivery to France. I was most impressed with her help and kindness to which I am not normally accustomed. I thoroughly recommend Laptopkey.com not only for their customer service but also for providing a most useful service at low cost and very quickly. I would not hesitate to recommend you to others. Many thanks once again."
"I found this site (LAPTOPKEY.COM) when I was trying to buy a new keyboard for my laptop. They offered me a service, not only a key. I got it within 5 days here in Bucharest. Excellent products and service. I will recommend and tell all my friends about you."
"Good! Everythint is just OK. "
"Simpy incredible!!! I live in Milan (Italy) and the week after the order I received the first order. I noticed that the key was not the one I need (my fault :( I choosed the wrong model), so I contacted the support immediatly. Thay were really kind , and they offered me to send me again the right model paying only the shipping INCREDIBLE!! I refused beacause they were so great, and was my fault. So I payed again the order and the week after I received the product. OUTSTANDING! Simply professional, kind and really serious!!! Continue like that!"
"The new keys worked perfectly, and I really appreciated the prompt service. I had no idea how annoying missing keys could be, and it is nice to have my laptop back to normal again."
"I am very happy with this company. Firstly I was not very convinced but i decided to give it a try as it was not a large amount of money for the key. My surprise was receiving it in Spain only a week after having purchased it. There was an error and it was charged twice to my credit card, however, when I asked for a refund they did it inmediately.
The key is working perfectly, the customer service are kind and helpful, so there is no reason I would not recommend this company.
(As I see below I have to check whether I was asked by the customer service to write this review, it is true, but it was only after I had sent them a previous e-mail thanking them for all their support)"
"I ordered a key for my Lenovo as one had broken. The holder was fine but the key was not. Did not warrant changing the key board and for a much lower cost ad significantly less time / work this kit, sent by Laptopkey.com, was a perfect fit and took only a minute or two to install following their very easy to follow instruction video.
This company is a great resource for us to save money and keep our computers in shape at a more than reasonable price. The order was simple to complete with their unique web design order form and guided me through the steps very easily. The part arrived in Ontario, Canada in 9 days from date of order . That is excellent.
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