"Amazing customer services. I bought the wrong key. Emailed them very frustrated because I could not replace it and the customer service returned my email, asked me to send a picture of my keyboard and told me I needed another model of key.
They did not charge for the shipping and only charged me $5 for the new key. What company go through this trouble for $5?
I got the key today and installed it in a minute, following their video instruction.
These people are the best customer service ever!! Highly recommend if you need any key for your keyboard! Way cheaper than replace the entire keyboard as the guys from Fry's told me I should..."
"I lost a laptop key vacuuming. The Asus support desk referred me to some Dutch web stores that do not supply laptop keys. After some googling I stumbled upon laptopkey.com and placed an order. Very smooth ordering process and quick delivery (the Netherlands). And the key looks like it has never been missing. Thanks!"
"I received my key yesterday and installed it. It is perfect and great. It took a really reasonable time to reach me as I am miles away. I would recommend this site, if you want to replace a broken key. I am really thankful and totally satisfied."
"My 2 year old ripped a key off my laptop. He thinks its hilarious, I do too..... But hard to work with no letter "L" on the keyboard. I went through the website ordering, got my key in 2 days, couldn't ask for me. Thank you!"
"Absolutely Horrible.
Never answers the phone or returns e-mails or messages. No help selecting correct keys.
Very difficult to get a refund then they Charge a 20% restocking fee !!!
We went with http://www.replacementlaptopkeys.com/ after such a bad experience and they were terrific. The difference between night and day."
"I want to thank laptopkey for all support and attention in sales. I recommend!"
"ABSOLUTELY HORRIBLE !!!
RECEIVED THE WRONG KEYS AFTER SENDING PICTURES.
THESE PEOPLE ARE UNRESPONSIVE.
NO WORKING PHONE NUMBER THAT IS ANSWERED.
NO PROMPT E-MAIL RESPONSE.
I FINALLY ORDERED THE KEYS FROM:
REPLACEMENTLAPTOPKEYS.COM
( www.replacementlaptopkeys.com/ )
AND COULD NOT BE HAPPIER."
"Searched, found and ordered "looks-like-new" keys for my lenovo notebook at laptopkey.com.
could fix it with the spareparts and video very quickly.
awesome service, everytime again!
thanks a lot, dudes. good job!!"
"Great service. There was an initial mix up and they sent the wrong key, but the problem was resolved easily by customer services and they sent the correct one at no charge."
"All the staff at Laptopkey.com did their job well. Costumer satisfaction is superb.
As I experience, I ordered a Key, there will be a delay if the key is out of stock. But not to worry, they indeed will ship the key.
Delivered to the my address.
"
"NOT a fan of this site. It was really hard trying to figure out what hinge my laptop model was using. The pictures were that clear and most had the retainer clips in them (which I did not have.) I finally made what I thought was the right choice, but a week later when the keys arrived, they did not fit. I figured I would be able to exchange them (2 keys) but they wanted to charge me the price of an additional key for shipping. When they were shipped in a basic letter sized envelope with a stamp! I offered to send a self addressed stamped envelope with the incorrect keys and was told the cost also reflected the labor. They labor? Of tossing a couple keys back into their boxes? Okaaaaaay. I said forget it, I'll just sell them on Ebay.
There are better options out there. I found one that made the process seem so easy I couldn't believe it. They let you send in a picture of your hinges and then tell you what model to purchase. I am very happy the service and wish I'd found this place on my first search!"
"I ordered a single key to Israel, and it arrived quite quickly. Every dealing with the company was extremely simple and convenient: placing the order, finding the right key, installing it and payment.
I highly recommend these guys!"
"Fantastic and easy service. After ordering two replacement keys for my Acer laptop I was able to quickly and easily replace the keys following the You Tube video provided in their email to me and repaired my keyboard in a flash!
Thanks for your great service."
"Absolutely satisfied! I feel like I have a new keyboard! I live in the UK as a student and typing is crucial. Any shop would have charged £75 just to look at my laptop. I knew there had to be a better option. Found laptopkey.com on a google search. Very easily identified the exact keys with their search tool. Especially since the same model laptop could have one of several different keyboards. Ordered and received in 6 days after dispatch. Overseas! Wish I had done this months ago. Incredible service and lovely people. "
"Very good customer service, and decent prices! The installation can be slightly tricky the first time, but their videos are very helpful and their customer service team was more than happy to help. I would recommend them to anyone before replacing your laptop/keyboard just due to a missing/broken key."