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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5

Verified
5/5

2014-07-29

"My 2 year old ripped a key off my laptop. He thinks its hilarious, I do too..... But hard to work with no letter "L" on the keyboard. I went through the website ordering, got my key in 2 days, couldn't ask for me. Thank you!"

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Verified
1/5

2014-07-29

"Absolutely Horrible.
Never answers the phone or returns e-mails or messages. No help selecting correct keys.
Very difficult to get a refund then they Charge a 20% restocking fee !!!
We went with http://www.replacementlaptopkeys.com/ after such a bad experience and they were terrific. The difference between night and day.
"

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Verified
5/5

2014-07-29

"I want to thank laptopkey for all support and attention in sales. I recommend!"

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Verified
1/5

2014-07-21

"ABSOLUTELY HORRIBLE !!!
RECEIVED THE WRONG KEYS AFTER SENDING PICTURES.
THESE PEOPLE ARE UNRESPONSIVE.
NO WORKING PHONE NUMBER THAT IS ANSWERED.
NO PROMPT E-MAIL RESPONSE.
I FINALLY ORDERED THE KEYS FROM:
REPLACEMENTLAPTOPKEYS.COM
( www.replacementlaptopkeys.com/ )
AND COULD NOT BE HAPPIER.
"

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5/5

2014-06-23

"Searched, found and ordered "looks-like-new" keys for my lenovo notebook at laptopkey.com.
could fix it with the spareparts and video very quickly.
awesome service, everytime again!
thanks a lot, dudes. good job!!
"

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5/5

2014-05-08

"Great service. There was an initial mix up and they sent the wrong key, but the problem was resolved easily by customer services and they sent the correct one at no charge."

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5/5

2014-04-20

"All the staff at Laptopkey.com did their job well. Costumer satisfaction is superb.

As I experience, I ordered a Key, there will be a delay if the key is out of stock. But not to worry, they indeed will ship the key.

Delivered to the my address.
"

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Verified
1/5

2014-04-15

"NOT a fan of this site. It was really hard trying to figure out what hinge my laptop model was using. The pictures were that clear and most had the retainer clips in them (which I did not have.) I finally made what I thought was the right choice, but a week later when the keys arrived, they did not fit. I figured I would be able to exchange them (2 keys) but they wanted to charge me the price of an additional key for shipping. When they were shipped in a basic letter sized envelope with a stamp! I offered to send a self addressed stamped envelope with the incorrect keys and was told the cost also reflected the labor. They labor? Of tossing a couple keys back into their boxes? Okaaaaaay. I said forget it, I'll just sell them on Ebay.

There are better options out there. I found one that made the process seem so easy I couldn't believe it. They let you send in a picture of your hinges and then tell you what model to purchase. I am very happy the service and wish I'd found this place on my first search!
"

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5/5

2014-01-02

"I ordered a single key to Israel, and it arrived quite quickly. Every dealing with the company was extremely simple and convenient: placing the order, finding the right key, installing it and payment.
I highly recommend these guys!
"

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5/5

2013-11-27

"Fantastic and easy service. After ordering two replacement keys for my Acer laptop I was able to quickly and easily replace the keys following the You Tube video provided in their email to me and repaired my keyboard in a flash!

Thanks for your great service.
"

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5/5

2013-08-29

"Absolutely satisfied! I feel like I have a new keyboard! I live in the UK as a student and typing is crucial. Any shop would have charged £75 just to look at my laptop. I knew there had to be a better option. Found laptopkey.com on a google search. Very easily identified the exact keys with their search tool. Especially since the same model laptop could have one of several different keyboards. Ordered and received in 6 days after dispatch. Overseas! Wish I had done this months ago. Incredible service and lovely people. "

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Verified
5/5

2013-06-18

"Very good customer service, and decent prices! The installation can be slightly tricky the first time, but their videos are very helpful and their customer service team was more than happy to help. I would recommend them to anyone before replacing your laptop/keyboard just due to a missing/broken key."

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Verified
5/5

2013-06-02

"I've been ordering keys from these guys for 5 years now. Always perfect! Thanks for the service."

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Verified
1/5

2013-06-02

"Never got the keys I ordered on the 23rd of May. Can't get hold of anyone there. But they got the money."

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Verified
1/5

2013-05-23

"this company is no good the parts they sent me are not the parts that I ordered off there website and now when I call there customer service there is no answering service and it just keeps saying to try back in ten minuets and now when I log into there website it tells me there are viruses so I can't even write them an e-mail. I would never recommend this company to anybody not even my worst enemy waste of money."

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