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Product & services pricing
3.75/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.25/5
Customer service:
3.50/5
Return/Replacement policy:
3.34/5


5/5

2023-10-24

Prompt customer service and great product care

"One of the Shift keys on my laptop had cracked hinges and needed to be replaced. Customer Service was quick to help me confirm via email which product to buy. It arrived in very stable packaging, and that reassured me that the small plastic parts for this single key would be safe. Installation was also very easy and quick thanks to their video walkthrough! I'll turn to them in the future if any more laptop keys need to be replaced so I can extend the life of my computer. :)"

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5/5

2023-10-13

Great Experience- The Best Customer Service!

"Found their website by a Google search. The website is the best at helping identify the laptop make/model and even the look of the key clips under the keys. This meant that the key I purchased was Exactly the The Key I needed for my laptop. Their Customer Service communication was Outstanding with email of links to even watch a video to help with installation. It wasn’t needed because the product they shipped clipped right into place.
Fast Delivery too. Even told me to look for plain white envelope so as not to overlook it.

Overall Outstanding Experience. Will definitely be telling everyone about them.

MFletcher
Elgin, IL
"

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5/5

2023-10-07

Website so easy to use

"My local computer repair store told me I would need a whole new keyboard for my laptop when I just needed new keypads for the letter E and number 3. I didn't like that answer so I googled new keypads and laptopkey.com popped up. Their website is so easy to use and find exactly the replacement keys I needed. My new keys were shipped quickly and I simply pressed them into place. So easy. I sent my local computer store an email and told them to use laptopkey.com instead of telling people they needed an entire new keyboard. "

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5/5

2023-09-05

Top Notch Company

"I had a problem with a Key on my HP Spectra laptop. It no longer would stay in place. I was having a hard time finding the right key for my laptop, until I found Laptopkey.com. They looked over pics of my keyboard, key, and sub base under key to make sure I got the right key. It came in the mail and 2 minutes later, my key problem was resolved! Highly recommend them!"

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4/5

2023-07-29

Good Service

"I recently had an issue with my MacBook's keyboard and turned to Laptopkey.com for a solution. Their customer service was exceptional. They promptly addressed my concerns, and arranged for a swift replacement of my faulty keyboard. The new keyboard works flawlessly, completely transforming my user experience. I am thoroughly impressed with their commitment to customer satisfaction. I would highly recommend Laptopkey.com to anyone facing similar issues"

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5/5

2023-07-15

Great. Shipped to France in two weeks.

"No issues at all, cheap and reliable. No issues if you buy from Europe."

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5/5

2023-07-11

Great Service

"I have tried for about a year to find a replacement key cap for my HP Spectre X360 15. I came across Laptopkey.com and within hours received notification of the required key being shipped to my address in New Zealand. Super fast and very happy with my replacement key. Kevan"

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5/5

2023-06-19

This company is fabulous

"I had ordered a key and hinge from Replacement Laptop keys and had nothing but problems from the get go. Not replying taking my money and sending my key and hinge and even giving me a false tracking number that didn't do anything. After a month or more of trying to even get my money back . I tried again with Laptop Key. I can't say enough good things about this company. They sent me a reply email right away. They notified me when my key had shipped. They send me a link to a video showing how to install the key and the part arrived within the time frame of 5 to 7 days. I installed it with no problems. And I am good to go. So I would highly recommend this company for ordering anything you need. They can be trusted."

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5/5

2023-04-14

Fantastic! I had a great experience with Laptopkeys.com for the 2nd time.

"Fantastic! I had a great experience with Laptopkeys.com The website was incredibly user-friendly, making it easy to place my order. I was also impressed with the availability of installation videos, which made the process of installing the keys hassle-free. Overall, I give them an A+ for their exceptional service and top-notch products. I would definitely recommend them to anyone in need of laptop key replacements."

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5/5

2023-04-12

I am generally very satisfied

"I bought a Microsoft Surface Wireless keyboard "g" from Laptopkey.com (Model: WS2-00025, Model Number: MSFT13) and I had it delivered to me in South Korea. In general, I'm very satisfied with the purchase. The key wobbles a tiny tiny bit sometimes but all things considered I'm very satisfied... I'm most happy that it was delivered in 10 business days, intact."

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5/5

2023-03-21

Fast service and perfect replacement

"The "i" key on my 6 year old HP laptop broke while I was attempting to vacuum the keyboard. The keycap would not re-attach. I ordered a replacement from these folks on Thursday night, and the replacement (including the mounting hardware) arrived in Tuesday's mail. Fast service. It was a perfect fit! Snapped right into place. I could not be happier with their service...and on-line videos showing just how to install the parts!"

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5/5

2023-02-13

Excellent service and experience overall

"I emailed them photos of my keyboard and within three days my four new keys are installed and working perfectly.
NOTE I had a bad experience with replacementlaptopkeys. Twice I ordered keys from them, both times the ones they sent didn't fit. They would not reply to my calls or emails for a return/refund.
"

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5/5

2023-01-31

The team here helped me find the right key

"I had never had a key come off my laptop before and wasn't sure how to order a new key. The team here found me the right replacemnt key once I provide them with a picture of my of one.

It is on my laptop and working good now. The quotes I got for replacing the keyboard were around $300+, so I was very have with the team helping me through this process and saving me time and money here.

Thanks
Tom
"

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5/5

2023-01-13

Great service for your keyboard!!

"They supply almost any replacement keys for your keyboard. Giving them a simple snapshot of Your keyboard they solve all your doubt and give You the right keys you need. And more, they quickly and kindly reply to all your questions by mail."

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5/5

2022-12-15

Amazing!

"I had an issue that required personalized assistance and guidance to make a decision and I have to say I had the best experience with an outstanding customer service. They went above and beyond to help me solve my problem.
I totally recommend the excellent team of laptopkey.com
"

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