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5/5

2012-05-29

"Excellent product (as described) and service. Prompt delivery"


5/5

2012-05-28

"Extremly satisfied, surprised how soon my order was processed. An lot cheaper than CompUSA or Best Buy. Both gave me an estimate of 99.00 and a week delivery for my item. I got it from Laptops for less for 34.00 and it was deliverd in three working days.
Excellent!!! Thank You
"

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5/5

2012-05-28

"This is the second time I have ordered product from Laptops For Less and I will continue to purchase from them because I have yet to be disappointed with the merchandise and delivery has been prompt. Good service is difficult to come by when ordering online so if their service continues to be A-1, I will continue to be their customer."


5/5

2012-05-27

"Best price I could find. Ordered late on a Friday night and received the following Friday. Had a little trouble getting battery to stay in at first. It didn't click in place as well as the original, but is staying in. Charged it for 10 hours and it lasted almost 3 hours online and about 14 hours standby (12 cell). Overall very pleased."

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5/5

2012-05-25

"Best price for the item I was looking for, free shipping arrived in 5 days, well packed and worked as expected. "

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Verified
1/5

2012-05-25

"BEWARE THIS COMPANY. IT HAS A C- RATING FROM BETTER BUSINESS BUREAU WITH 131 COMPLAINTS OVER LAST 3 YEARS. http://www.bbb.org/fort-worth/business-reviews/computers-supplies-and-parts/laptops-for-less-llc-in-grapevine-tx-24503351/

Ordered a critical part for my refrigerator for overnight delivery, chatted with customer service rep to make sure it would be shipped overnight and they shipped it regular UPS.

Note: This review earlier stated that the complaints were not closed, which was incorrect. They are closed, but they still have a C- rating and 131 complaints. The BBB link is included so you can see the nature of the complaints.
"

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Verified
4/5

2012-05-25

"I paid for overnight shipping, but they sent it ground - made no attempts to rectify the situation - basically just an "oh well" reply... and it seems as if maybe this is a home-run operation because I keep getting the same person - it seems there is only one customer service rep "Keaira" and no one answers the phone number given.
Wish I would have read reviews earlier. Even some of their responses to reviewers seems to have an underlying sense of sarcasm. Company project held up because of this bad choice. Disappointed.

2hrs later - Keiara has answered the phone - I spoke to the Manager Tanya Pierce & the situation has been resolved. I have to change this review. Speaking to Tanya seems to have changed the entire situation. Thank you Tanya!
"

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5/5

2012-05-25

"Fair price shipped when you said it would and it got here when you said it would what else is there to say"

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5/5

2012-05-23

"Easy checkout coupled with prompt processing and shipping made this a positive experience."


1/5

2012-05-22

"Ordered laptop battery on May 7th. Was sent WRONG battery. Had to go through some minor hoops to return like take pictures of the wrong battery they sent to me to verify I ordered the right battery. They acknowledged it was their mistake but I thought, OK...people make mistakes. I hoped they would send the right one immediately as obviously I needed the battery. NOPE... laptopsforless had to confirm the receipt of the wrong battery to them before they would send me the right one. Still don't have battery as of May 22.

They confirmed they received the returned battery 3 days ago but still have not even shipped the correct one. Will change rating if they will make it right.
"

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5/5

2012-05-21

"Item as described fast shipping highly recommended"

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5/5

2012-05-21

"Received ordered parts, earlier than I had expected. Installed and they worked well.
Thanks
"


5/5

2012-05-16

"I am so happy with my experience with Laptops For Less. Not only did they have the replacement laptop battery that I that I needed, but I received it days earlier than expected. My battery fits my laptop. I can truly say that this was a great experience and I will definitely shop with Laptops For Less again for my future computer needs.

Thanks and keep up the excellent work!
"


5/5

2012-05-14

"Great!Price,delivery-noproblem."

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Verified
1/5

2012-05-07

"Replacement PDA battery ordered 4/17/2012. The date on the battery was December, 2009 (2 1/2 years old)! Also did not come with advertised tool for replacement. Company did not actually sell what it states on its website. Returned item. It is now 5/7/2012 and I am still waiting for a credit to be issued to my card. VERY POOR customer service. I do not recommend this company: bad merchandise and bad service. Buy at your own risk!

5/8/12: The credit that I was issued was for only 1/2 of what I paid for the order -- I was charged a restocking fee for returning an outdated battery that didn't arrive with the replacement tool. Go figure!
"

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