"I'm very happy with LensesRX's great customer service when I had questions, turn around time was quick, and my new glasses are perfect! And their prices for lenses are the best on-line. I will definitely return to LensesRX in the future for all my eyeglass needs. Thank you"

"Upon receiving my order I wrote to LensesRX to thank them for their prompt and courteous service and they informed me of the option to review them here - which I am only too happy to do! My dealings with LensesRX have been friendly, prompt, and efficient - my order arrived VERY quickly and was in perfect condition. I will not hesitate to purchase from LensesRX again in the future."

"I bought a pair of Prada sunglasses about 3 years ago. The lenses became very scratched from wear and tear. I googled replacement lenses and found LENSES RX. Mailed my sunglasses on Friday. Got an e mail on Sat morning that they have received them. Received another e mail on Monday that they were shipped out and was wearing them on Tuesday. They arrived in a new Lenses RX case. Its small things like this that will make me stick with this company in the future!! THIS IS THE BEST SERVICE I'VE EVER HAD FROM AN ONLINE COMPANY. SUPERB SUPERB!!!!
Highly recommend this company!!!
Thank you so much LENSES RX!!!!"

"Customer satisfaction is clearly not a priority for this company. They damaged frames I sent in for new lenses. Per liability policy they offered me a $50 store credit. (One-fourth the cost of the original frames.) I understood mistakes happen and was going to re-order lenses with a new frame. Unfortunately, they refused to re-issue the 25% discount at which I originally ordered the lenses - so their net reimbursement for the damage they did to my frames was $18!! And, when I questioned the rationale they simply didn't care. The manager wouldn't even speak with me. I could only talk with a customer service rep. Needless to say, I will never do business with them again and would encourage others to think twice before risking sending them frames for new lenses."

"Excellent price and fast turnaround but what really impressed me are the quality of work and customer service policy.

-Jose Salvador"

"Amazing service and quality on my replacement lenses. Will be using your service again and recommending it to others"

"These guys did a fantastic job on an update of my old frames to my new prescription. The lenses were not a run of the mill, they were progressives with a Varilux Physio coating on them. The quality of the new lenses is better than the originals I got locally and the price was a lot less as well. LensesRX also does a very good job of having a smooth ordering and tracking process.

I have also gotten replacements from eyeglasslensdirect.com; LensesRX is a bigger outfit with more options and they were a bit faster on the processing time, but I have had good results from both places.

The one thing both of these online outfits need to do is get much better explanations of what kind of lens to get for what usage. I had to use a search engine to research on my own all the different coatings etc to see what kind I needed.

Scott
"

"Just received my eyeglasses from LensesRX. I had a new prescription and lenses put into my existing frames. The service and communication from the lab was great. After receiving my frames and order they called to inform me of some changes I might want to make to my order in order to get the same type of lenses I had in my frames. Very helpful!!! And and the cost was at least 25% less than my local store. Thanks for the quick service."

"What an awesome experience. I mailed in my frames on July 30th and got them back aug 8th.. faster than I would have gotten them, had I had them done locally! I got Verilux Vizio, transitions with anti reflective coating and more and was astonished at the precision and perfection!

When have you ever put on a new pair of glasses and didn't need some kind of adjustment. These came to me ready to go.. just prefect. I love them!! I Highly recommend the Verilux vizio ..the feild of vision is just WOW! I am so please with everything.. the Customer service was awesome. I called them many times to check the status and even got to talk to the Optitian..everyone was so nice and helpful , patient and knowledgeable.

I will do all of my eye glass business right here from now on, and I will tell everyone I know. Great glasses at a WAY Cheaper cost than any local shop...and FAST! Thank you LensesRX!!!"

"I would highly recommend LensesRX to anyone. It is usually not my norm to write reviews, but I felt this company deserved one. My hesitation to order prescription glasses online was soon put to rest and I have no regrets. They were diligent in making sure my prescription was accurate and I even scheduled a eye exam sine the date of my last one was over 1 1/2 years. Once this was done, things flowed smoothly from there. I sent them my prescription, the were more expeditious in filling the order than I ever anticipated. Upon receipt, I was most delighted. It turned out however, that I had a SLIGHT issue with my frames. It hardly seems worth mentioning except I want to let others know how easy and hassel free they made it. I sent them back and was amazed
at the turn around time. The customer service was most accommodating and I received update emails on a regular basis. Ergo, I was most impressed, satisfied and will more than likely use their services again. Also, keep a lookout for their specials, they are unbeatable.







"

"This was by far the worst on line purchaes experience ever! And
the worst customer service EVER! This company could care less if you are satisfied or not. Would not even try to get me my order even after waiting for 3 weeks. Then tell me it will be 3 weeks or more to refund my money. Look else where to buy your persciption glasses. "

"Dissatified received wrong perscription they say the hardly ever mess up well the messed up my order and I had to pay to return it"

"Great customer service, the lenses are perfect, fast service, would purchase from them again."

"Extremely fast shipping and very fair prices. Although the online customer service may seem to be a bit impersonal at times, it's very hard to decipher tone in the context of a live chat box. Nevertheless, my orders were processed and delivered faster than any other source that I've used--including all of the brick and mortar establishments that I've been to for glasses. Because of the speed with which my orders were shipped and the low prices, I will definitely be returning to LensesRX for all of my prescription eyewear needs. I would recommend LensesRX to all of my friends and family without reservation. "

"Lenesrx made a better set of eyeglasses for me than shops I have been to that fit me on site. It has been great. Perfect communication, they verify your script once and you can order as many pairs as you want at great prices and discounts. Being able to get replacement lenes is also awesome."