"Our agency is not a frequent renter of equipment, so I don't have much to compare — but I can say that every aspect of our first LensRentals.com transaction was exactly what we'd hoped it would be.
The "Roger's Take" reviews gave us clear, real-world advice & descriptions that helped us pick the right body, lens, and flash. The equipment arrived ahead of schedule, completely clean and nicely packaged. And when we found we needed one other item for our out-of-state shoot, their customer service team shipped it to that location for us, and we were able to conveniently return it all together with the provided packaging. (Heck, they even furnished packing tape for the return boxes!) Personally, I can't see how online equipment rental could get much better than this. As I said, we're not huge renters, but I'll definitely be back the next time I encounter a similar need."

"It’s the delimmia most photographers eventually find themselves in - you decide to buy a new lens, you do all the research, you understand your needs and your skills, and you get your list down to two or three choices and that’s the problem. Those two or three lens options are all great on paper. If only you could try them out first. This is where LensRental.com comes in.

I wanted to buy a new lens but I was stuck picking one lens from a list I got down to three choices. The problem is that all three choices were really good for my needs and I just couldn’t decide. At the same time, I had a big photoshoot coming up so I decided to make the most of the situation and look up a lens rental site. Eventually I settled on LensRental.com and I am so glad I did.

LensRental.com had all three of the lenses I was considering so I rented all three for 15 days for about $300 (a faction of the cost of just one of the lenses). They came by Fedex and I had to sign for them, which is what I prefer - wouldn’t want someone stealing thousands of dollars worth of lenses off my porch. The box contained a hard case that carried the lenses, a return postage label, and even tape to reseal the box when it came time to return them. I especially appreciate the hard case which made carrying them all over much easier. The lenses themselves were great and if the items were used then I certainly couldn’t tell. After the 15 day rental period, I simply put the hard case with lenses inside back in the box, resealed it, put the postage label over the old one, and dropped the box off at a fedex store (getting a receipt, of course). And that was that - easy.

Now I know exactly what lens I’m going to buy and the photoshoot was a massive success. I really felt I got my money’s worth.

Fantastic service and I do plan to use LensRentsl.com again as well as recommend their services to other photographers."

"I have been a customer for a while.
Lense rentals has been great. And i am vey pleased with the services.
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"I decided on LensRentals.com instead of another rental site because they were a little bit cheaper. However, I am confident that is the only thing that is less about them than competitors! I was emailed before my order went out to confirm and to also get proof of what it would be used for (my photography page). I wound up calling them because I was a little confused about the process and the people I spoke to were so very friendly and helpful and spoke English. I loved the amount of communication that was given and the response time was phenomenal! My order arrived in pristine condition. When I returned it, they reached out to me asking about it BEFORE charging me a late fee! I was very impressed and will be using them again in the future for all my rental needs!"

"I have rented a few other times from Lensrentals and I'm always really impressed. I have even been late to return my lenses and they are always willing to work with me. This time I rented a lens, it was returned with a broken lens hood. I did not actually take the lens hood out of the box or packing when I used the lens. I explained the situation to them and they offered to split the cost with me. They did send a picture of the lens hood broken and I'm not sure if it was broken in shipping or what, but they definitely worked through the issue with me. Great customer service, quick, easy, and highly recommend!!"

"Efficient, on time, easy return. "

"I rented the incorrect lens, I returned it within one day of receiving it and LensRentals gave me full credit even though it was my error. No questions asked just an offer to call them for help before my next rental so I make the correct choice."

"The folks at LensRentals we’re super helpful in spending time on the phone to help me make sure my complicated order was right for my project! "

"My Lens Rental order came promptly. The lens was packaged very well. Their service has always been stellar."

"The lens and teleconverter I rented showed up in pretty good condition, and extremely well packed, including _everything_ needed to do the return shipping. The tape was in the boxes. Return labels already printed and in the boxes. Frustration free. I'll be renting from LensRentals again."

"Equipment arrived on time in full working order, and returning it was very simple and convenient. I will use them again for my camera/lens rental needs! "

"This was my first time ordering from LensRentals and the customer service was fantastic. They delivered the rentals on time. And I love their branding. It made the rest of the process that was on my end easy to understand and do. The attitude this company presents puts in front of a lot of other businesses. "

"LensRentals delivered a perfect lens and accessories on time, and made it easy to repackage (including tape!) and return. Thanks! "

"Arrived on time, securely packed and everything included for easy return. All equipment in good to excellent condition. Nice to trial expensive lens at reasonable cost by rental. Recommend and will use LensRentals again."

"Couldn’t be happier. They even include tape to reseal the box and sent it back. This was the very definition of a hassle free rental experience. "