"I've been using lensrentals for all of my renting needs and they always come through! I highly recommend them! I forgot to return one of my lenses in time and they were super nice about it and helpful! Love them!!! "
"I ordered a few things and ended up not needing one of them. I returned and got my refund. As far as the rest of the equipment, it never disappoints when I need some extra gadgets when photographing weddings! "
"Have rented several times through this company. They have always been so professional and courteous. Their packaging is well thought out and they even include packaging tape for you to return your rentals. Will continue to rent from them in the future!!"
"You can always count on Lensrentals.com for the best service and equipment"
"Great lens for the price very versatile I would use this lens again."
"I love the way my rented camera was packaged in a lowepro bag inside a heavy tote box. Secure and safe. The instructions and materials for the return were clear and easy. I even loved the cute remarks on the box and packing tape. When FedEx messed up my delivery, delaying the delivery for another three days, your customer support helped to calm me down. Overall a really good experience. "
"Massive gear selection with very cool people who help make images happen when you need the glass."
"I would not trust anyone else on an important production other than LensRental. The staff is always easy going and willing to help out to accommodate with gear, dates, or special requests. The equipment is always in good shape when it arrives, ready for a shoot."
"I've been using LensRentals.com for years now and their products and services are outstanding. They not only have great customer support, but their staff of support and technicians offer great advice on which product would work best for my situation or type of photo and video work I'll be doing. I'm not sure if I could recommend them any more. "
"Easy process and convenient! Thank you."
"Excellent customer communication!"
"Everything was packed well and safely, everything was included, and this has been the case for every single rental order I've placed with them. Nothing but amazing consistency,"
"I’ve used LensRentals.com twice now with nothing but positive things to say both times. Customer service called me to suggest what was a better idea on shipping a lens I rented while on vacation. And both lenses I got were in excellent condition.
It’s an easy process and so far I have no reason to go anywhere else for renting a lens. "
"Renting from LensRentals was an exceptional experience. The gear selections are top notch, booking dates was intuitive, the gear arrived ahead of schedule, and the return process was easy. They thought of everything, even the packing tape with funny comments printed on the tape.
This is a great way to test out gear with the option to buy. Since my needs for gear are scattered, it just makes sense to rent instead of buy! And, I can try out different gear instead of being limited to what I can afford to buy. "
"I have been a client of Lensrentals for several years. I have always received A+++ service from every department but this one raised the bar.
With my order running late and me having to work an event without the additional equipment I needed, they planned to refund the amount as non use. They put me at ease that I would not have to pay for anything I was not able to use (FedEx fault not theirs). This is what customer service ought to be about... making sure the customer is satisfied. In the end I managed to receive my equipment and LensRentals.com still decided to cover the rental cost for my troubles.... Name another rental outlet that would do that... I dare you. :-)
As long as LensRentals.com exist I will refer/recommend EVERYONE to use them. Equipment is always in A+ condition, Perks are perfect each time, staff are awesome!!! What I really love is that the majority of equipment have comparison reviews that help decide which is the best fit for needs. "