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Verified
5/5

2017-04-29

My Rental Agreement

"Rental was great, will rent from the again."


Verified
5/5

2017-04-29

Easy and Fast!

"The whole rental process was so easy and worry free. Their customer service was also so kind. It's been a while since I've experienced a company go out of their way to make sure I got everything I needed. Can't wait to rent with them again!"

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Verified
5/5

2017-04-28

Excellant customer service

"The ordering process was easy! It was delivered just like it should be! I used it and sent it back using a drop box and it took a while for them to receive it. LensRentals worked with me until they received the lens even though it was received after the return date. I'll use them again! "

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Verified
5/5

2017-04-28

Fast and easy

"Very simple process to rent a lens i.e website was simple and easy to use. The lens showed up when promised and was packaged so well I think a truck could run over it w/o issue! The return label - AND PACKING TAPE - was included so it was super easy to pack up to return.

The lens worked flawlessly and I may end up buying one.
"

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Verified
5/5

2017-04-27

Excellent service

"Ordered lens at the very last minute. They where able to get them to me the next day by noon"

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Verified
5/5

2017-04-24

Lensrentals.com is the Absolute Best!

"I have rented from Lensrentals.com for the past three years. Their inventory of both photo and video items is extensive, and their prices are very competitive as well. Lets not forget about their customer support...unmatched! I would not hesitate to recommend this company to anyone looking to rent photo and/or video equipment. I don't give out 5 stars very often but Lensrentals.com is most deserving. A+"

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Verified
4/5

2017-04-24

Positive comments

"Rented a Canon Mark IV base only and used one of my own lenses for a photo shoot event. Received several errors indicating incompatibility between the camera base and lens. When the camera was returned it was checked and it seemed all was good on that end. According to what I was told it may have something to do with the lens and that will not be confirmed with that combination of camera and lens. However, the lens works fine with my Mark II camera. Regardless, I was told I will receive a credit for this rental and that is acceptable. I appreciate the effort and resolution to the problem.
Thank you
"


Verified
5/5

2017-04-21

Great experience!

"Timely shipping, excellent equipment and great customer service."

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Verified
5/5

2017-04-20

Great Service

"Lensrentals delivers great service and products on time. Ordering is a breeze and returns are very easy too. I highly recommend them!"


Verified
5/5

2017-04-19

Friendly, first class service

"This was the first time I'd used lens rental and it won't be my last! The customer service from Shannon and Johnny was speedy and friendly and the communication first class! Picking up from the suggested Fed ex location was easy and the packaging was in good condition and instructions to return the camera were easy to understand. The whole process was effortless leaving me to enjoy taking photos! "

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Verified
3/5

2017-04-19

Good customer service. Bad gear.

"Great customer service, but faulty gear. I would like a refund. "


Verified
5/5

2017-04-18

A very good experience

"This was my first use of LensRentals.com. The experience was flawless. In fact, the camera I rented was needed at a time when much of the country was experiencing harsh weather that was affecting shipping times. LensRentals.com informed me that they would be shipping the camera to me a couple days early to compensate for possible shipping delays most parcel carriers were experiencing. The camera arrived in time for my use and it did exactly what I needed it to do. The company made good communication efforts and I look forward to using them again in the future. "


Verified
5/5

2017-04-15

400

"I rented a 80-400 mm lens from lens rental and it went really well. They sent all the labels and packaging I needed to return it easily. "


Verified
5/5

2017-04-12

Excellent.

"Super responsive customer support and a very fluid experience. Would do it again and recommend to anyone!"

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Verified
5/5

2017-04-07

Great experience

"The lens was well packed, in excellent condition, and arrived on time. The whole process was flawless."

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