"I had the BEST experience with Lens Rentals. Absolutely no trouble with shipping or returning, all the equipment comes in a sturdy carrying case, and everything was in perfect condition. It was the perfect way to try out my dream camera and lens! I will definitely be back for more, thank you so much!"
"This was my first time ordering from LensRentals, and I am highly pleased. When needing supplemental equipment, I normally order from one of the local houses here in Chicago. However, due to a combination of reason, I decided to try LensRentals this time. I ordered a Sony A7RII package with a few lenses and accessories as a b-camera/ still camera for a doc style shoot we were doing.
Prior to order, I contacted LenRental's customer support both via chat and phone, and both times, replies were prompt, clear and helpful. Selection and variety or equipment is great. Price was competitive, with the price of lenses/accessories being the same or slightly less than Chicago houses, and body rental being significantly cheaper at about 65% of Chicago prices. Equipment was delivered on time, and was in perfect working condition. No flaws in glass or on sensors. Return was also a breeze.
I will certainly be using LensRentals services again,"
"I just recently used Lens Rentals for the first time and it was an awesome experience. Everything about what they do is very professional. As a first customer and my girlfriend paid for the rental as a gift. They called to make sure everything was correct and talked to my girlfriend to confirm payment with her. Which I think is a very smart thing to do with all first time constumers. They shipped my package on time and it arrived exactly on the day I requested it. I rented a Camera, lense, and a microphone. They had everything in the box packed very neatly with instructions and a return shipping sticker. Everything was very clean and looked brand new. I already have a another rental on the way with them. Their prices are affordable and it makes it easy when you're not sure which camera to invest money in yet so you rent it to make sure it's the right fit for you. My only request is that they add some of the popular new 3 axis gimbals on the website like the Ikan Beholder or the Zhiyun Crane. I'm positive a lot of people Will want to rent and try those out before they buy one. Over all, lens rentals is the perfect place to rent from. Very satisfied experience "
"Excellent product quality packaged very well and shipped to a convenient pickup location."
"First time renter, delivery was quick, well packed, very responsive customer service. Lens was in perfect condition. "
"LensRentals wide selection of equipment is easy to order and easy to return."
"Great experience every time I've rented. Gear works perfectly and everything is exactly as advertised. It wont be my last rental!"
"As always an outstanding renter experience! "
"lost my little viewfinder bag / and they charged me only a very reasonable fee to replace / great service (and the Oly M.Zuiko 12-100 F 4.0 has spoiled me I'm afraid).."
"Really, as a professional filmmaker, it is a treat working with these guys - they have a personal touch and always deliver on time, in great condition."
"I was very pleased with all aspects of lensrentals.com
Phone advice was great, the camera arrived exactly when promised and return process a breez3"
"I rented one lens and a filter. Arrived a day early and worked great!!!"
"LensRentals was recommended to me and they really came through. It was an easy process to rent. They shipped it directly to the hotel I was staying at and it was waiting for me upon my arrival. When I was done all I had to do was repackage in the box it came in and arrange for Fed Ex to pick it back up and return it to LensRentals. I will absolutely us them in the future."
"I rented the Canon 70-200 f/2.8 USM telephoto zoom lens to photograph one of my daughter's gymnastics meets. The rental process was a breeze; even received the lens a day early at no extra charge. The lens - fabulous. I would definitely recommend the lens and LensRentals.com. I will be renting another, less "over-the-top", lens for the next meet as I try to determine what works and what fits the budget to eventually purchase. Thanks LensRentals.com."
"Straight forward process to order and return. "