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Featured Review


Verified
2/5

2014-11-19

"Your shipping costs are ridiculous."


Verified
5/5

2014-11-18

"Thank you for the hand-written thank you note. I have never experienced such a courtesy from a company before. "


Verified
5/5

2014-11-14

"Service was great, talked with representative on arrival date. He was helpful and explained other items that might help us. I will purchase again."


Verified
5/5

2014-11-13

"Exactly as promised - thank you!"


Verified
5/5

2014-11-13

"Easy to order and delivered very quickly."


Verified
2/5

2014-11-12

"I ordered ink with ample time to get to my hotel as I was only in the USA for two days. I was only
Given one tracking number yet there were three shipments. To me, my complete order was signed for by the hotel three days before arrival. Great. In actuality the order wasn't complete and I had to leave the country without the full order due to not ever getting the proper tracking numbers from the company. And now I have to pay for shipping costs and restocking!
"


Verified
5/5

2014-11-12

"Locally it was going to take a week + to get my printhead, i was able to get it on-line shipped in two days. Thank you! Even 2 days is the difference in keeping my customers happy. If i waited a week, i would have lost business."


Verified
5/5

2014-11-12

"I like the web site for ordering materials. It is quick and easy."

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Verified
5/5

2014-11-11

"Great service and product. "


Verified
5/5

2014-11-11

"quick shipping great shipping rates for a great product
Thanks
"


Verified
5/5

2014-11-07

"They help me to make money. What more is there to say."


Verified
5/5

2014-11-07

"We had quick Delivery it helped us get our product to our clients in a timely manor thank you"


Verified
2/5

2014-11-07

"I went to order the product online from my favorites list, I did not look closely at the fine print to noticed that the product was out of stock and when I was clicking on the add to cart button I was actually ordering the "LexJet" version of the product. It was my fault for not paying close attention and Lexjet canceled the order to correct it, however when I went back into the website to see HOW it happened the format is very deceptive and it is a very easy error. The large and ONLY add to cart button was at the bottom of the page ... The assumption is that you are adding the main product you are looking at when in reality they are adding the small thumbnail of a "suggested item". I usually love Lexjet, but consider this a design flaw a bait and switch to get you to try their product line and an epic fail. "

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-11-07

"Fast and efficient. Great customer service. Thanks"


Verified
5/5

2014-11-05

"Speedy and correct, as always."