"They have done a fantastic service throughout the tenure of my time with them. I have recommended to friends and they have had similar experiences. Been with them for almost three years and have yet to regret using them. Had a baby with conventional insurance (it was the premier BCBS plan at the time ) and had another with LHS, the difference was night and day. Thank you LHS!"
"As a nurse, I am so impressed with Liberty Healthshare. My experience has been exceptional—the info given to explain the program is succinct and easy to understand. As a member, their reps are friendly and quite informative. I love how they manage billing and payment in a timely manner. The best!"
"I have been a member since 2016. When I heard about Liberty Healthshare I thought it was "too good to be true"....IT IS !!! I have had nothing but great coverage and wonderful customer service. I have recommended them to so many people....Thank you Liberty Healthshare.."
"We became members three years ago and have never regretted giving up traditional insurance. The first time we needed the share service was for an emergency, including ambulance and overnight hospital stay. Our local hospital had never even heard of cost sharing, so I called Liberty Healthshare member support who helped the hospital finance office understand how it all worked. Once our crisis had passed, I spent a fair amount of time with member support myself, learning about submitting bills for payment and how to fully use our share box. Everyone at Liberty who helped me was, without fail, courteous, supportive, warm, and generous with his/her time. Our bills were all paid in a timely fashion, with the only hitches coming from vendors rather than from Liberty. Our healthcare budget has fallen dramatically when compared to what we were paying under traditional insurance, but our health (both physical and financial) have significantly improved. Liberty Healthshare is the way to go!!"
"This has been so frustrating! Health insurance got way to expensive for my husband and I because we are self-employed. So we heard about Liberty. We decided to go with it and for the first year it was ok. Now hospitals and Dr offices will no longer submit bills for you so we are left to do it. I have submitted many and have only seen one small reimbursement check. Over the last year we have had a run of bad luck with 3 ER visits that resulted in a surgery for me, and many small sick visits for my husband and kids. As a result we are now in collections with several healthcare providers because Liberty is not taking care of getting them or us our money. We had perfect credit before we started with Liberty and now it is going in the toilet! We don't know what to do! When you call the customer service line the people are rude and treat you like you are stupid. Yes we are paying an affordable premium, but at what cost? Amidst all of this my husband has changed jobs and took quite a pay cut, we are currently looking in to switching to something else. We just don't know what to do."
"Was with them for a year. They make you jump through so many hoops to get reimbursement, and now six months later, I still haven't received any! Paid my bills up front, then submitted for reimbursement. If I paid $1,000, they corrected the credit to the Medicare reimbursement rate, not what I actually paid. Then they still haven't reimbursed me, despite multiple phone calls to customer service, submissions and re-submissions of receipts and medical records. Such a scam!"
"This has been a nitemare experience. Staff whose primary goal seems to be to deny claims at all costs. From my very first phone call to my last, my words were twisted, I said I was waking up feeling tired which led me to the Doctors office, they said I said I had 'sleep apnea' therefore a preexisting condition therefore claim would be denied. They said that I had knowledge of a diagnosis given to me 2 weeks AFTER I signed a contract stating I did not have any preexisting condition because according to them the relevant date was not the date I signed and dated the contract but rather 3 weeks later once coverage commenced. I was therefore attributed with knowledge that I did not have to suit their wanting to deny claim. It is a scam. My medical office was shocked at their attitude. She asked about a fax sent to them 3 weeks prior and was told "we haven't got to that yet, we get hundreds of faxes a day" ......one word HORRENDOUS!"
"My ACA compliant personal policy was going to be over $1,300 per month. With a $7,000 deductible. Liberty has been great. Less than half the cost, lower deductible, and they took care of paying the providers directly. "
RSR Acquisition, LLC