"We have had excellent experiences with Liberty Home Guard and all of the professionals they've sent to handle our issues. We strongly recommend them."
"Excellent technicians, excellent service, responsive and caring customer support. Hundred percent satisfied"
"I was delighted with the quick response Liberty Home Guard had with the need to look at and fix our washer. Job well done. The technician was very friendly, fast, clean, and professional."
"The contractor that Liberty sent to my home knew his stuff. In addition to my dryer claim, I was having an issue with my dishwasher and without even charging extra, he took a look and was able to quickly fix the problem. Liberty really does offer a higher level of service."
"This service has been invaluable for us since we have an older home. Every time we have had a service call, it has been quick and efficient. And technicians have been professional, timely, and performed the work needed above our expectations."
"I could not be more impressed with Liberty Home Guard! I was referred to them by a friend of mine when we bought our new house, and in the first week of ownership, the boiler went out. Within 4 days Liberty had it replaced with a brand new more efficient water heater. I save a ton of money on my utility bill every month now. Thank you Liberty Home Guard!"
"Our refrigerator was leaking, and Liberty Home Guard's service was fantastic. The technician gave us great advice about what can go wrong with a refrigerator like ours."
"With LHG, it is easy to schedule to get an issue resolved. Their online portal is stellar. Quick response from the two contractors on the two latest problems I have had."
"We have had one more call to LHG, our toilet broke (pretty huge issue when you’re 5 people sharing 1 bathroom). The response by liberty was prompt, the technician was competent and courteous, the problem was fixed quickly (although he had to order the part). No problems at all."
"I like how their plans work ..My experience is a positive one. Excellent customer service, knowledgeable service providers, appointments on time. Recommended!"
"They exceeded my expectations. I had a plumbing issue, so I submitted my request. I was stunned to get the appointment scheduled the same day. They sent out a plumber the same day, and my issue was resolved ON THE SAME DAY!"
"Great service, fantastic customer support, willing to work with you even if an issue is not covered under their policy."
"If you can read a story.
but briefly is looks like
they don't use certified people.
their employee keep changing or give resignation.
you have to deal with different different people with one problem.
no one reply you back or call you soon. once problem diagnosed.
I had very bad bad experience with them both the time.
so going to cancel the policy. They told me when i signed their warranty that they will only cut the premium till todays date. lets see and i will update over here.
So, here is the detail.
We have some toilet clog issue going on. they sent one person who actually made my toilet flooded instead repair. so water gust through from my second floor to first to basement. so we wanted them to fix the all ceiling. first they said no we can't its not in out policy and the person they sent they actually stopped the working with them. so they send other person to fix the toilet. he came he saw the toilet and said I cant fix it. so they sent third person to fix it. so finally we fixed out toilet. now we fight for ceiling repair and they fix that too after two to three months of back and force fighting. bz all the time their employee change so i have to explain from 0 to each and every employee of liberty. so with this we paid only service fee.
now in December we have dish washer problem. so we called them. as always they sent some one in January as i took the appointment in Jan. they told me to change the new one ok. i agree but they are providing me very ugly one so i paid some extra money to updated which I want. than after in feb. they sent me email the machine i wanted they don't have it in stock so i have to select new one. ok, done. they sent someone with the machine which they are going to install and dispose my old one. but the people whom they sent does not know how to install the machine so her is the first thing they sent is non certified people. than I waited till April to sent someone who can install but they did not so i arranged by my self and they sent me credit back for installation. now they refuse to take my old one take away so i have to arrange for that by my self. "
"Great experience with Liberty Home Guard! I signed up a few months ago and filed a claim for my furnace, repair man came on the next day, fixed it on the spot."
"I would recommend this company if you're looking for a transparent, trustworthy home warranty provider. They do what they promise and go above and beyond to keep their customers happy. They even found me a top-rated handyman to mount a bunch of plasma TVs in my house."