"I was having trouble with the refrigerator. It was an old fridge (about 12 years), but Liberty did not give me any issues in replacing it. The technicians who came to install it, arrived on time and left everything clean. So far so good with the Liberty Home Guard Home Warranty."
"Great experience of dealing with Liberty during and throughout the claims process during both times that we needed their service. We received same-day service for our washing machine repair and next-day service for our sump pump claim. Super happy with the claims process and demeanor of everyone I’ve dealt with from Liberty’s side."
"I originally submitted the claim online, but I had a few follow up questions so I decided to call in. Carlos was extremely knowledgeable and patient. Also the technician who was assigned for my A/C repair was fantastic and finished the job to our satisfaction."
"Everything went great for the replacement of our pool pump. The appointment was scheduled really quickly, the repairman was on time, was really friendly, attentive. Would definitely renew my plan with LHG when it comes time. You can’t put a price on peace of mind, plus it pays for itself when something goes wrong."
"Very timely and professional response for a burst pipe. The plumber was really nice and a quick worker. Thanks Liberty, I freaked out and thankfully I have their plan so they sprung into action."
"Our garage door opener quit on us, and Liberty Home Guard sent out tech in a timely manner, the opener was replaced immediately. We are impressed with the service, thank you."
"Liberty’s service is great from start to finish. Have been a customer for 2.5 years, and will keep renewing the policy definitely. Can and do recommend them as an appliance warranty."
"Great customer service, everyone is caring, attentive, and helpful. Will recommend, have had a great experience with Liberty all 2 years I am enrolled."
"The customer service rep was very responsive, and our water heater was replaced with no money out of pocket or any hassle...Stellar experience and we will be extending our policy with Liberty Home Guard."
"I am super happy with Liberty Home Guard’s service so far, let’s hope it lasts. My claims are being handled promptly and efficiently."
"The agent I ended up speaking with answered all of my questions about the policy. I actually had a preexisting plumbing issue but they offered to get their plumber out to my home and initiate a project management claim for me. The plumber was actually at my home two days later and did excellent work. I’m very happy with them and their willingness to help. I wish they did not have the 30 day holding period but I understand why it’s there."
"Liberty Home Guard is definitely worth it. I don’t really worry about things breaking in the home. I know that I have them to call, they will handle and make sure any costs are explained and at a better rate that I would get on my own."
"Our AC suddenly stopped working, so I called them. The repairman was sent out the next day, and he figured out that my AC needed a new motor. They put a new motor in and Liberty covered the entire bill. I definitely would recommend Liberty Home Guard."
"Great service and attitude to clients. Customer service is always eager to help and do their best to schedule the appointment as quickly as possible, which is always really appreciated. Keep up the great work!"
"Every time I have a claim, Liberty Home Guard is there and prepared to ACTUALLY PROVIDE SERVICE. This is my second year in a row using them, even during the pandemic, they were able to get repairmen out to my house and service my claims. I have referred numerous friends to Liberty and I will continue to do so.
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