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Product & services pricing
3.78/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.94/5
Customer service:
3.99/5
Return/Replacement policy:
3.22/5

Verified
5/5

2023-12-14

Great service

"They had the correct quality replacement parts, they shipped quickly with notifications and tracking, and they did a followup. Price shock but what can you do. Nothing is cheap today. "

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Verified
5/5

2023-12-13

Most excellent experience

"Thrilled! Berri has been just great! And prompt!"

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Verified
5/5

2023-12-10

Great support

"Immediately mailed my part. It fit perfectly and my lift chair is working again."

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Verified
4/5

2023-12-08

Knowledgeable, Professional, & Personable

"Ken was knowledgeable and patient helping me get parts for a 19 year old recliner."

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Verified
5/5

2023-12-06

FANTASTIC CUSTOMER SERVICE

"I was in need of part for my Golden Tech lift chair and searched for hours online. I finally found it at liftchair.com.

Instead of ordering online, I actually called to see if there’s anyway to expedite the order. After talking to Ken M. who checked to make sure one was in stock, he managed to send at UPS second day that day and I had it two days later. He also graciously emailed me manuals, service guides, and other literature to help me take the best care of my chair.

I will have no hesitation using them again in the future!!



"

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Verified
1/5

2023-12-05

Product not received

"I received an email stating I had left a review but now have probably received the product and asked for a new review. I had not sent any review yet nor have I received the product ordered. The post office can't give me an update on tracking either."


Verified
4/5

2023-11-30

Finding replacement parts made easy

"Online images need to be clear and comprehensive. that is just what was on display as I searched for a controller for my father's lift chair. Since there are so many brands out there, the wright up describing the part plus the description of the model numbers the controller replaces was very helpful during the part selection process. "

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Verified
5/5

2023-12-05

Great experience

"Received my order quickly
Arrived undamaged
The price was way cheaper than competitors
Plugged new remote in old lazy boy recliner works like new
I’m one happy old man
"

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Verified
5/5

2023-12-05

EXCELLENT CUSTOMER SERVICE

"They had the part I needed to repair my Lazy Boy recliner and it was over $100 less than Lazy Boy- they shipped it USPS Priority and I had my recliner fixed within 4 days of placing my order. Order taker was polite and knowledgeable!"

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Verified
5/5

2023-11-27

Remote for lazyboy chair

"It took me five minutes to find the correct part for my lazy boy recliner. DELIVERY WAS ON TIME."


Verified
5/5

2023-12-01

Easy fix

"completely satisfied and they were very helpful. Also, i appreciated the veterans discount."

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Verified
5/5

2023-11-30

"Fast and easy Shopping. I got what I needed."

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Verified
1/5

2023-11-28

Experience

"You are asking me to rate something I have not yet received."

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Verified
5/5

2023-11-27

Thanks so much for the right part and it arrived in a few minutes.

"Thanks. You had the right part at the affordable price. It got here right on time! We can't thank your store enough! "

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Verified
2/5

2023-11-26

The beginning process and sales went smoothly. And I paid extra for early delivery. More than two weeks I am still waiting.

"Still waiting for my parts. I will report again to see how they help me with this issue, as I just emailed them with this problem."

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