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Product & services pricing
3.78/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.94/5
Customer service:
3.99/5
Return/Replacement policy:
3.22/5

Verified
5/5

2024-09-23

Excellent Customer Service

"I ordered a replacement part online. It was shipped the next day arrived on time. Excellent service."


Verified
5/5

2024-09-15

Great source for lift chair parts!

"Your site is easy to navigate with specific parts & cable routing diagrams it helped us diagnose our lift chair problem. The parts we ordered were genuine Golden & priced below our local Golden distributor. I recommend Liftchair.com to all!"

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Verified
1/5

2024-09-17

Horrible morning trying to find part took several days and multiple hours, terrible experience

"Very difficult to find the part I needed."

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Verified
5/5

2024-09-18

Replacement Remote Saved the Day

"So happy to find Liftchair.com and that they had a replacement remote for our powered Lazy Boy. The representative on the phone was helpful; ordering easy; delivery fast; and…it works! We’re back enjoying our chair thanks to Liftchair.com.
"

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Verified
4/5

2024-09-16

Damaged on first shipment

"I have a couple furniture stores in PA. As a favor to a customer I decided to order a part to fix their lift chair that was purchased at a medical supply store and they wouldn't help her. To make a long story short the first part came in damaged, but they quickly within a couple days sent me out another in good condition. The only issue I'm having now is getting a call tag to send them back the first damaged part. I hope I don't get double billed."

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Verified
5/5

2024-09-16

Great phone support

"Thank you for your quick response"

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Verified
5/5

2024-09-16

kept in loop from ordering to delivery

"I have a Best lift chair with a multi-use control that would intermittently quit working. My chair is over 10 years old & I wasn't sure I could find another identical control as it may be obsolete. My searching on the internet found this company with the exact same control that is for my Best lift chair. Ordering was fast & efficient & in just 4 days I had a new control for my chair. The company kept me abreast of the order & shipping process & notified me when my order was sent & an anticipated arrival date. The company has excellent customer service from this aspect & I was very pleased. Thank You for getting me back on the rise again! The control works flawlessly! "

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Verified
1/5

2024-09-14

wrong remote

"Same model but this one has eight pins instead the six in our current one.
I was going to contact you to see if I can get the correct remote at which point this becomes a five star review.
Please let me know how to get the right remote.
"


Verified
5/5

2024-09-12

"Don’t have product yet so far process went smoothly "

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Verified
4/5

2024-09-11

G

"Good I don’t receive product yet "


Verified
5/5

2024-09-11

Remote control replacement

"I called for help on the phone . The lady that helped was very knowledgeable and git right to the correct option. "

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Verified
5/5

2024-09-07

Pleased

"Arrived fast. And received correct item as described. "


Verified
5/5

2024-09-07

Power cord

"Puppies got lucky and pulled plug then chewed cord. Went on line and within a few minutes had a new one on the way. Awesome service, easy web site and great products. Keep the the greatness."

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Verified
5/5

2024-09-06

The part arrived early and it was exactly what I needed!!

"Great service!! Extremely satisfied!"

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Verified
5/5

2024-09-06

Excellent, successful purchase

"I inherited a lift chair that belonged to my sister. It had need of new power parts. Love the chair and cherish my sisters memories in it. I am so happy the replacement power kit offered was easy to get installed and works beautifully now. I’m very happy. "

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