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Product & services pricing
3.75/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.84/5
Customer service:
3.92/5
Return/Replacement policy:
3.27/5

Verified
5/5

2019-11-05

"Had trouble finding this part. No one at the OKIN phone number ever returned my call! Finally clicked on something where I could put in the 11 digit # to find the part!"

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Verified
5/5

2019-11-03

Great For Repair Parts

"Surprised I could parts, Excellent"

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4/5

2019-11-01

"My chair is no good without a remote, so what has to be, has to be regardless of the price and duration of shipping times."

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Verified
5/5

2019-11-01

"Found what I was looking for (I hope)."

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1/5

2019-10-29

"first order was same item for $49.99 company said I never completed order, second order same part # HC-R2B-03 now $89.00. total rip off"

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Verified
5/5

2019-10-29

"you had what I needed. Thanks"

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5/5

2019-10-27

Excellent customer service

"Thank you Berri for your help. It is very much appreciated.
Frank
"

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Verified
5/5

2019-10-25

"you were the only place with this new motor"

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5/5

2019-10-24

good selection

"They showed the exact copy of the controller on my wife's chair.
"

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Verified
5/5

2019-10-22

"I was very happy to find a motor that is for my lift chair."

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5/5

2019-10-21

"Everything went very smoothly. I am excited for my Mom to get her chair. She will love it."

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Verified
5/5

2019-10-20

"fine experience. easy to order"

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Verified
2/5

2019-10-17

Poor service

"After calling several times over 3 days and they took messages to call us I finally went on line to order. My husband is a disabled Vet and needs the chair. It's impossible to order by phone. "

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Verified
5/5

2019-10-14

"Berri was very good and helpful."

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Verified
2/5

2019-10-14

"They just confused the issues even more,"

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