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Product & services pricing
3.74/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.83/5
Customer service:
3.92/5
Return/Replacement policy:
3.27/5

Verified
5/5

2018-07-16

Had what I wanted in stock and easily ordered it on line.

"I tried other sites but yours was the easiest to find what I needed and order the item quickly. "

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Verified
4/5

2018-07-09

"The original order page is running extremely slow. Other than that, all seems to be fine. "


Verified
5/5

2018-07-07

Customer Service OVERTHETOP

"Very satisfied with the customer service rep on the phone. Berri Morgan was great, helping me make decisions, looking up information on the Promessa material, and stayed in with me until the order went through!!!
Even though I haven't received this chair, I think it's going to work exceptionally well. Great warranty, and lots of wonderful advise!!!
"

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Verified
5/5

2018-06-25

I will tell you when Iget it

"One thing I been looking for this part fur 2 weeks and you have it I can not tell you how happy we are thank you Ronnie"

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Verified
5/5

2018-06-25

"easy to order products. great assortment"

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Verified
5/5

2018-06-24

"Not too bad things went well as long as I get my part"

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Verified
2/5

2018-06-23

"Tried to speak to someone about expediting order - was told someone will get back to me "

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Verified
4/5

2018-06-22

chair lift replacement

"online service quick will say more after I receive product."

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Verified
5/5

2018-06-20

Awesome to have part

"Only site I could find my part"

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Verified
5/5

2018-06-17

Right part, right now

"I needed to replace the controller for my father-in-law's chair, and it took just a matter of minutes to find the item, and buy it. Way to go!"

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Verified
5/5

2018-06-15

"Berry provided great customer service!"

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Verified
1/5

2018-06-11

Bad Service

"I ordered a chair on April 9 and was told it would probably be delivered on April 13 since it was in stock. I called the company on April 12 and was told the chair had not been shipped and it could be cancelled. No mention was made of a cancellation fee. My credit card was charged $860.20. Although I called the company several times, no refund was given until June 11 when a 10% cancellation fee was charged. Bad I service!"


Verified
5/5

2018-06-10

great

"it has been a great value pruchase"

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Verified
3/5

2018-06-08

"promised call back that never came"

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Verified
5/5

2018-06-06

parts galore

"only place I found a part needed to save a perfectly good chair"

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