ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.78/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.94/5
Customer service:
3.99/5
Return/Replacement policy:
3.22/5

Verified
5/5

2024-06-24

Damn good people!

"What an outstanding customer service crew. Berri Morgan helped me out late on a Sunday evening. I was expecting him to open his email Monday morning and respond throughout the Monday blues. He answered back extremely quick and with the perfect information I needed. Great job and thank you very much."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-23

very quick delivery

"easy to hook up works great thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-16

ALL good

"Happy father's day yall. Sorry got to go."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-13

Recliner Control Module

"The part was easy to find, it was easy to order, it arrived as they said it would, it fit, and it WORKED!! Super job, and thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-12

Prompt and spot on!

"Nothing like a lift chair that stopped working, unless it is trying to roll out of it! ARG!! Ordered a new controller, it fits, it works and I’m in love again. Thank you! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-09

Order came fast.

"I ordered the wrong part. The descrition confused me.Contacted seller told them what I needed and.ordered the correct part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-09

Replacement Remote

"Needed a new remote for my La-Z-Boy recliner. Matched the model number, and the new remote installed easily and works great! And your price was cheaper than any other I found. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-09

Parts

"ordered/shipped/received/installed/works…
Darn dogs ate the old parts…
"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-06-07

A company that actually answers the phone

"We have been trying to find the part for a week for a lift chair. Called numerous companies local and even the manufacturer with little help. Found your site online and found what looked like the part. We called just to be sure. Your associate was so helpful. I wish I could remembered her name. Walked us through how to find the motor what we needed to check. Helped us verify everything so we could place the order. This number and site are now saved in the phone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-31

Tolerated an arrogant tired customer.

"I got disgusted with trying to find a wand for my wifes chair, number 4 wand now and when I failed to be able to register I got mouthy and rude, for which Im sorry completely, and after sending pics of my wand Berri put me in my place with the simple highlighted words, here is the number for "the correct wand". THAT'S customer service! I was trying to buy the wrong wand and my girl is SO in need of her chair. At the next SSI check Im buying another one as this dang chair just wont die, Best IS the best I reckon. God bless"


Verified
4/5

2024-06-07

Just fixing a switch

"We purchased a switch online. Website east to use"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-06-06

Great American Know How

"Impressive to hear the service tech totally know his stuff. Completely. Clear instructions. Thoroughly knowledgeable about the products and parts."


Verified
5/5

2024-05-31

My New LIFTCHAIR

"I was able to enter the part number I wanted and it came up on the screen. I was able to select my payment choice and complete the sale ."


Verified
5/5

2024-06-03

Very fast turnaround

"I had to search all over the internet to find the part I needed for my LiftChair and that's when I found Liftchair.com. I found the control for my chair, placed the order, and the controls were here in record time. Thank you so much for the fast and correct service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-02

Great Customer Service!

"Needed a remote and it was very easy by talking with someone from their company. I wanted to make sure I got the correct one and sure enough the correct one was delivered! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process