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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.44/5

5/5

2024-07-22

Great experience

"I'm rating based on my other purchases with LightInTheBox. I totally love the 2 shirts I purchased earlier from them.. the material is gorgeous and the fit is perfect... they are my very favorite shirts!!! I can tell these new ones I've ordered today are just as amazing!!"

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4/5

2023-08-22

Great experience

"Best shopping website i ever seen.. Go for it.. "

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5/5

2024-07-20

Sorted Out My Issue

"Customer services were totally on the ball, thanks to Youssef, we sorted out the issues I had with the clothing I had purchased. Thanks Youssef"

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5/5

2024-07-20

A positive outcome

"Hello, my name is James Carl Watene Smith, I would like to thank the staff for helping me in choosing a replacement shirt, I am very happy with the product they chose for me, in particular Luis, he was with me through the whole process, once again I would like to thank you very much.
Kind regards,
James Carl Watene Smith
"

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5/5

2024-07-19

Andrei customer service

"Andrei was so courteous and help to me regarding my order!."


5/5

2024-07-17

Excellent service client

"Excellent service client, je recommande

Andrei a réglé et répondu à ma demande rapidement.
"

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5/5

2024-07-16

BONNE ECOUTE D ANDREI

"bonne ecoute et réactivité"


Verified
5/5

2024-07-16

Grand choix, promotions

"Facilité de commander et guide des tailles, beaucoup de choix, promotions intéressantes."

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3/5

2024-07-15

Delivery on time

"I oredered a pair of shoes, it delivered on time i wore the shoes, i am so happy.. thanks "

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5/5

2024-07-15

Review

"LightInTheBox offers a wide range of products from apparel to electronics at competitive prices, but shipping times can be long. Quality varies; check reviews before buying.


"

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5/5

2024-07-15

Good shopping website

"Very good shopping website supper fast delivery nice packaging "


5/5

2024-07-15

good

"The site is well laid out and easy to navigate. It offers many different categories which makes it easy to locate specific styles."

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5/5

2024-07-15

Wow I'm impressed

"Wow I'm impressed I like it very much
Please go for it guys
"

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5/5

2024-07-14

Great Services

"Lightinthebox's customer service was extremely helpful. When I contacted them about my issue, they responded the same day. I had ordered a track top and bottom, but they accidentally sent me two bottoms instead of the top. They acknowledged the mistake, told me to keep the extra bottom at no cost, and promised to send the correct top. I highly recommend Lightinthebox for their excellent service."

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5/5

2024-07-13

Positive feedback

"Recently I got very stressed buying new dancing shoes at your website. I got myself into a terrible muddle, ordering several pairs at once and needing to cancel them. Ordering dancing shoes is difficult because of correct sizing, fabric etc.
During that time I had communication with Danica, followed by Fabio, followed by Rosane. Danica was helpful to a point, then left me hanging with no resolution. Fabio didn't even try to help me. Rosane was the only one who stepped up to support me until I reached resolution, which was confirmation of the cancellation of the orders I no longer wanted.
It was a very stressful experience. If it was not for Rosane, I would never order with your company again.

Regards
Sierra Roberts
"