"- Long term delivery.
- Very expensive including duty.
- Bad (cheap) quality of the materials and pattern.
- Wrong sizes.
Recommendations: - stay far away from this (garbage) products.
"
"I accidentally ordered the wrong article. I wrote to costumer service. Vitalik responded quickly and changed my order. He was very friendly and professional. Thanks! "
"Je suis très content d'avoir connu ce site le seul inconvénient c'est les frais de douane qui sont trop cher. "
"I was very dissatisfied with a purchase I made, for several reasons: it wasn't the design I ordered, it was poorly constructed - uneven shoulders, uneven sleves, wrong waistline, uneven hem, too long. LightInTheBox responded by REFUNDING my full purchase price including shipping, telling me not to return the dress and re-evaluating the seller. They did everything they could possibly due to satisfy me. I was impressed to say the least. I feel confident if I have any problems with future purchases (I'm sure there will be) I can trust LightInTheBox to be fair. I highly recommend LightInTheBox ."
"Belle coupe de jogging. Le M parfait jusquà 1m65 car si plus grand trop court. Je recommande vivement le site : commande facile, livraison rapide plus tôt que la date prévue et le service client très professionel : certes il faut fournir des preuves pour échange ou remboursement mais une fois ces étapes réalisées le service est au top avec notamment un conseiller nommé Coruncanius qui a été très réactif et très agréable. Bravo !"
"good reliable service, proper items"
"The customer service is absolutely amazing. I ordered a dress and the sizing was a bit off and so was the colour and I sent a message in to the customer service and they were so helpful and polite. Thank you, and thank you especially Coruncanius."
"Det var en god opleven det er til ug"
"I'm very happy with the response I received from this company regarding a sizing issue with an article of clothing. Coruncanius (great name by the way) was so polite and helpful. Some overseas clothing companies can be very unhelpful when it comes to returns but this company stands behind their products. I will use them again."
"I forgot to put the discount code in my order ! the agent Vitalik saw this and very fast he returned me the amount I forgot to deduct! great help ! congrat ! "
"Eigentlich tadellos bis auf zwei Kleinigkeiten:
Schade, dass mit Klarna später bezahlen nicht funktioniert für Bestellungen von Österreich.
Man sollte einfach eine Kontakt-E-Mail-Adresse vom Kunden-/Servicecenter angeben für ganz einfach Fragen ohne Zwangsvorgaben "
"fast response and issue solved within same day
I will be ordering other items too as good quality."
"Dear, Oles -Thank you for modifying Wait"
"It was as great as ever quick response to try and fix the problem thanks Racheal Onebunne"
"Coruncanius was very responsive to my concerns after I mistakenly ordered the wrong size shoes. Honestly, I am very satisfied with the experience thus far! Looking forward to receiving my new shoes."
A rep from LightInTheBox, LightInTheBox, has responded:
“Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service”