"Since years I regulary buy clothes,shoes and house stuff in this website and I am 100% satisfied. Highly recomended! "
"It only took one mail and Andrei responded straight away and sorted out my problem immediately- it really makes it easy to shop at Light in the Box-you always treat each query with the same attention and urgency and I never have to follow up-thank you!"
"Nicely procedure, fast delivery. "
"Very very good for all types"
"I have had good experiences with Light in the Box. When I ordered something, it often came earlier than expected. You will be well informed about the delivery and kept up to date. The sizes are usually correct, but to be sure you should read the reviews of the product because they often say whether something might be smaller and have a look at the measurements. Light in the Box has very nice clothes, but you should still take a look at the reviews; customers often post pictures of the product there. Although there are many beautiful clothes, sometimes The clothes look different in real life than in the picture, for example in my case a hoodie in the picture had a riffled fabric but in reality the riffled material was only printed and not "3D". You also have to consider that The price is cheap, but there are also shipping costs and taxes that make it more expensive. However, i would recommend light in the box because it's a serious company and the products mostly have a good quality"
"I have bougt many products at your company: dresses, massage pads, shoes and they are great and promt delivery"
" Alejandro was incredibly helpful and responsive throughout the process. The communication was top-notch, and they made sure I understood all the steps involved. The return was processed quickly and smoothly, and I received my refund without any issues."
"I had a problem with the size of pants that I ordered. The customer service agent, Coruncanius, responded very quickly by email. We were able to quickly agree on a solution to my problem . I will certainly continue to shop on this website. Thanks so much."
"I purchased a item and it wasn’t what I expected, I sent them a email to advise , customer service responded and with in 24 hours they had refunded me in full , I have never received service this prompt from anyone, highly recommend company and look forward to my new purchases."
"My order went past the date that they estimated it would arrive, and there hadn’t been too much communication, so I reached out. Kind of giving up after a day without a response, I went to cancel the order, but they gave a percentage consideration for the inconvenience and an estimated date to ship and arrive. Seems they want to do right by their customers when issues arise. "
"Monica did fine but items r being shipped to wrong address hope I receive it Will let u know"
"My first order was for two dressed. Although I had ordered the same size for both, one was too small. I requested a returns label. and initially asked to send a photograph. Having spent several hours trying to download photo I contacted Lightinthebox again and received an email from Coruncanius apologising for the upset caused, and giving me a full refund without returning my dress. Totally unexpected. Coruncanius has answered my emails very promptly. Well done.
I will certainly use this company again"
"My delivery was in a vehicle that was hijacked. Rui Mocado is the consultant at Light in the box who assisted me and resolved the issue in record time.
Replacement parcel on it's way.
Thank you Rui"
"First order. I had ordered. then my email came up with a lower price! what to do? Not adept on computers, took me 5 tries to get a message through! should I cancel and reorder? should I not accept the parcel? what to do I asked!?! Well, within 2 days Racheal Onebunne had REFUNDED me the difference on the price of the 2 items, sent the packet out EXPEDITED. and explained to me that the prices on my EMAILs would be the LOWEST ones same as the app (?) (I don't own a cellphone)
Oh yes and I have a coupon for 100% off after $14.99 on my next order! IF IT HADN'T BEEN FOR RACHAEL WALKING ME THRU MY VERY FIRST CLOTHING ORDER (EVER) ONLINE, I WOULD'VE GIVEN UP RIGHT THEN AND THERE. HOWEVER, SHE HAS DEFINITELY HELPED ME TO TRUST THIS COMPANY !! I SHALL BE RE-ORDERING! but first ... gotta see the original order when it arrives! Can hardly wait! I was just telling my girlfriend this story when she phoned a minute ago. thanks to Rachael I can assure people that this company is "OK" ... Best Wishes, Deb OWEN SOUND, ONTARIO. "
"I needed some golf shirts for a golf final team, and had a tight deadline to receive them in time to have them embroidered for the event.
Vitalik did a great job in getting my order out quickly to ensure they were received in time.
Well done. "