"I am very satisfied with the way they handled a problem with my order. They shipped the wrong size and handled well in a timely manner. "
"Fabio from customer service was extremely helpful in dealing with my ticket regarding incorrect cables .
Thank you Light in the Box"
"Good prize, excellent quality and quite short term transportation.
I recommend LightinTheBox"
"I ordered a dress which I was not happy with and wanted to return.
The customer service agent Camila was very helpful in getting this matter resolved."
"They have very interesting and unique products sold at a fair and sometimes cheap price.Their strong point is quality and variety and although they are situated in China,they make fast deliveries.However, a few times,some size mistakes are made(meaning they send you clothes of lower size)and some clothes,a small minority,are lesser quality from what they look in the photographs. I think that if they correct these 2 problems,they will be a huge success worldwide."
"Oleg solved the problem Thank you ! Regards , Eleonora"
"ottimi prodotti, originali e di tendenza a dei prezzi concorrenziali. consigliatissimo"
"Alle Artikel erhalten. Alle Artikel in gutem Zustand. Ich musste für meine Artikel keinen Zoll oder weiter kosten übernehmen. Für mich alles ok.
Bilder: Hier muss man aufpassen, oft wirken Artikel des täglich Gebrauchs viel Grösser. Beachtet die Massangaben die stimmen immer.
Einzig bei den Schuhen (Herren Sandalen) war die Grösse (44) viel zu klein. Es entsprach in etwa der Grösse 40.
Bei Shirts muss man aufpassen, diese sind sehr kurz und XXL entspricht in etwa L
Beachtet man dies alles, kann man seher günstig, sehr gute Ware kaufen. "
"LightIntheBox is an honest company, however the photos do not correspomd at all to the product received - at least in part. I ordered around 16 products. Some of the products look as they are and they are of really good quality. Especially the non clothing products are worth to buy. The clothes are often almost pure synthetics, are too large and do at least in part - not correspond what I beaught / what I have seen on their very nice pictures."
"I asked for clothes and accessories of the 1920's, both woman and man, and all arrived in time for the event. The size of the clothes are ok. The only thing is that the photo of the dress and accessories has a necklace and it didn't came. "
"Good shop, very fast delivery..."
"I ordered t-shirts, earphones and bike-stuff. After couple of weeks all of the things came just as ordered! I’m very satisfied!"
"Very fast delivery. Good products"
"Lightinthebox is the place to go for buying gadgets, clothing, footwear and many, many more items at a great price and bargain price. They ship right away at reasonable fees and at an expedient shipping rate - meaning that your order is at your door in very much a reasonable time."
"For the last 6 months, I bought a lot of things from them. Not a lot a few things. If I bought 10 things 9 came out. Great even better than I expected, so give them a chance. Don't buy too much at the beginning, sizing if you're a large, you need a triple extra large in the clothes size for men. So I'll give him a chance"
A rep from LightInTheBox, LightInTheBox, has responded:
“Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service”