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Verified
5/5

2013-09-22

"Quick ship, great price and easy/good company to work with."


Verified
5/5

2013-09-21

"I looked online and LightingGenie was the least expensive for the product that I had decided upon. They do need to automate the process a bit more, though. I waited a couple of days -- watching the website which said my order was "processing" -- before I called and only then was the order actually processed."


Verified
4/5

2013-09-21

"The only reason I gave them 4 stars instead of 5 is because I had to go back to the site and ask them when the order will be shipped. If they would proactively set expectations it would've been 5 star performance."


Verified
1/5

2013-09-18

"My first and only experience with LightingGenie was a disaster. The product never shipped, although they billed me for the item on the day I ordered it. Calls to LightingGenie went unanswered. Voice mail messages went unanswered. Promises to investigage the problem and get back to me went unfulfilled. I finally called my credit card company and initiated a claim. I will NEVER DO BUSINESS WITH THIS COMPANY AGAIN!!!"

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SJI
Verified
5/5

2011-06-13

"Their price for the ceiling fan I wanted was better than anyone else's I could find online but then they were willing to match an even lower price I found at a store. They were responsive to e-mail communications, shipping was free and I received the fan intact and in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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