"Easy to reach rep, she loaded the item with a discount and made it easy to purchase, I feel comfortable buying because free shipping and returns"

"I originally ordered the wrong item. Patricia in Customer Care quickly responded to my reporting of this and sent a quote for the correct part. It was quickly ordered."

"Great customer service! Everyone I have worked with has been so friendly and knowledgeable. Highly recommend!!"

"Every time I have had experience with the customer service team at Lighting New York, it has been FANTASTIC. I will only buy lighting fixtures from this store. Thanks for being awesome! "

"I already had the lamp assembled to the point of inserting it into the base. This is where I saw two long scratches in the base. It's only cosmetic damage but still not happy about receiving a new lamp in this condition. Customer service says to give up to 48 business hours for response, and it has been more than 96 hours with nothing but an automated email response that my claim was received. Not happy with lack of response also. "

"I spoke with Wendy regarding purchasing more lighting from your company. She was extremely helpful and knowledgeable about your current inventory.

Thanks again WENDY!!!!"

"I worked with Dana in Customer Service and she was amazing! Highly recommend!"

"I was very indecisive...kept changing my mind but Rebecca was very very patient and accommodating. Her response time was uber fast!"

"LYNNANNE HELPED ME GET THIS ORDERED AND THE BEST PRICE AVAILABLE. THANK YOU."

"Ordered 4 fixtures for bathroom remodel. Products were shipped on a timely basis and communication was terrific. Regrettably, one of the globes were broken. I contacted LNY and they opened a claim requesting pics of the package and the particular broken item. I provided same and requested only a globe replacement. The next day I received a replacement of the entire fixture!
Amazing service! I've dealt with LNY in the past and will continue to do so in the future."

"I was pleasantly surprised by how fast and nice your customer service was. DANA helped me out a lot. Thank you. "

"I was able to check on items via chat and she emailed a quote quickly. From instigating the chat to ordering via the online quote, the order took less than 5 minutes."

"I am a repeat customer. I am replacing some past-their-prime outdoor light fixtures. Lighting New York did a great job of getting me quality fixtures for a good price. Very pleased!"

"Customer service Wendy was helpful"

"I am so glad I googled Lighting companies and found this gem. I love the site."