"Using the chat I was able to get a great price on an item we wanted to order. Response was very fast and helpful.
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"Transactions were easy. Easy returns. "

"I have now ordered twice. I first ordered 2 fans & 1 bathroom vanity light. I had to return the vanity & was beyond impressed with the easy & process they had in place. All 3 product came quickly as well - easy to track with the carriers. My second order - I found the same product & price elsewhere with faster shipping & their online Customer Service quickly handled my inquiry - little reduction to the price which enticed my to happily order with LNY. Phenomenal Customer Service & a huge variety of products. "

"The website was easy to navigate. Customer service was helpful prior to placing my order. Time will tell if I need to update my review in the future."

"Called to see if they carried bulbs for our outdoor lights and found out it was discontinued. The rep was very helpful in finding a similar bulb from the same manufacturer and you can’t tell the difference in the light quality and color (we still had an old bulb in one of the fixtures). No pressure to buy or order from LNY, just took the time to help find an alternative product. I ordered 9 bulbs from them after the phone call. I will definitely shop here in the future. "

"Experienced some problems checking out, which put me on alert. Dana was reassuring in our chat. Looked the company up with the Better Business Bureau, which has an excellent rating. Was finally able to check out after reentering my city and zip code, about 10 times. Maybe computer glitch? Who knows?"

"Direct question, immediate to-the-point answer with suggestion for follow-up and confirmation of alternative solution.
A rare experience. Brief, informative, done. "

"Very responsive and informative service agent (Bryan). Checkout was easy and love the product!"

"I will always buy from this company. Very customer friendly"

"I contacted Kitchener for a spare part I needed for a ceiling fan at my rental. Via live chat they were able to identify the part that I needed and offer me an extremely affordable purchase option so that I did not have to buy a new fan. Thank you, Kitchener!"

"I called to find out why the coupon code advertised on the site wasn't working and the wonderful customer support person helped me find one that did work. Thanks!"

"Great selections, excellent pricing, expert customer service.

Highly recommended."

"Wait what…I clicked one # & spoke to a live person?! Not to mention Lynn couldn’t have been any nicer or more helpful! AND they beat all the others with best pricing by far! AND returnable if for some reason they don’t work?! Is this too good to be true? I sure hope not! I’ll be sure to update once they all arrive, but for now you’ve got a repeat customer!"

"I was very pleased that Customer Service found the part that I needed. It arrived on time and had the electrician install it. Working like new. Say thank you to the whole Service team. Thanks again, Greg Creamer "

"She walked me right through to find the part # as my information did not have the part # noted. "