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Product & services pricing
4.39/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-10-31

Impressed

"I asked for a price match and was very much surprised and satisfied with the price offered. And very fast response from customer service."

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Verified
5/5

2024-10-31

Excellent help finding a replacement part

"I had broken glass in an outdoor light and I wasn’t sure of the model #. The site helped me identify it and order new glass through a picture I sent. "

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Verified
5/5

2024-10-31

Great

"The customer rep was very helpful"

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Verified
5/5

2024-10-30

Old man attempting to order on an unfamiliar site

"Needing to replace my address tiles and the site I logged onto was not getting me any results. I saw a chat thing on the screen. Never used chat before, however Christina answered me and in a few easy steps she finished my order. What a breeze. "


Verified
5/5

2024-10-29

Quality Lighting

"Thank you, pretty lighting and a good price. "

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Verified
5/5

2024-10-23

WOW

"I was impressed with the professionalism of the Lighting Expert on the chat. Easy purchase."

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Verified
1/5

2024-10-27

Won't take my money

"Really difficult time trying to pay for the items I wanted. "


Verified
5/5

2024-10-27

Great customer service

"Kind knowledgeable people, love no shipping charge or return ship charges. Lighting expert Brian helped me with use of downrods and sizing for my room. Excellent service!!"

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Verified
5/5

2024-10-21

Beautiful Fixture

"I am more than in love with my light fixture and feel it is very much a centerpiece in my home! Well worth the investment! Very responsive customer service and care! Stay with me and responded promptly to my questions! Highly recommended company! We will buy from them again!"

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Verified
5/5

2024-10-26

Satisfied customer

"I bought the Satco 15 watt A3673 for a great price that I am happy with. However I was not able to get the incandescent in the same style in 25 watt. "

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Verified
5/5

2024-10-26

Great prices and payment methods

"I have been looking for a sconce for a while but the price was a challenge and outside by budget. I finally found a great deal in your site for a 25% off coupon and pulled the plug! I also liked that you work with PayPal which is my go-to payment method. "


Verified
5/5

2024-10-25

Brass Acrylic Baffled No More

"All the reps I’ve chatted with about lamp minutiae were quite knowledgeable and helpful. "

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Verified
5/5

2024-10-23

Fed x AGAIN put the pkg where it could be stolen

"Please consider dropping fed x. They are the worst."

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Verified
1/5

2024-10-18

First Light

"#1 It came with no light bulb. For the price I was charged it should’ve came with a bulb. A similar fixture at Lowe’s is significantly less expensive and they come with a bulb.
#2 Viviana never even asked if I wanted to order a bulb.
"

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Verified
5/5

2024-10-17

Awesome service!

"Great customer service while chatting online. Very helpful. Thanks"

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