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Product & services pricing
4.39/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-06-28

Beautiful Lights

"I have both interior and exterior lights from the Plantation series from Hinkley. All are just beautiful. They are well made and have substance to them. New York Lighting gave me good price and I will definitely purchase from them again."

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Verified
5/5

2024-06-27

"Sandy was terrific, very helpful with her research."


Verified
5/5

2024-06-27

WOW!!! Great customer service!

"Great response time and the chat very helpful feature. Cody was awesome!"

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Verified
5/5

2024-06-26

Real People, Real Help

"Rather than a frustrating chat experience, LNY has real people there to work out the options, confirm technical details, and if one person doesn't have an answer, then they get someone who knows. Excellent customer service!"


Verified
4/5

2024-06-26

"I am very pleased with this website and all the various options. "

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Verified
5/5

2024-06-26

Replacement

"I have a lighting fixture and the globe was broken. And needed a replacement. The response was quick and the follow up was there. I appreciated the response and help."

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Verified
5/5

2024-06-25

Saved my day!

"I was installing a brand new LNY pendant light in a two story stairwell up on two levels of scaffolding trying to meet a deadline. In the course of my haste I accidentally broke one of the beaded glass (aka rain glass) cylinders. Fortunately, I was able to borrow a replacement from a different fixture in the home. But . . . photographers were on the way to capture images for a sale listing. What to do!? I called LNY late on a Friday afternoon, connected with a customer service expert and, by Monday, the replacement was on its way. The scaffolding came down and the replacement glass showed up on time, in one piece, and fit perfectly in the location I borrowed from. The photographers showed up as scheduled and the shoot went perfectly. LNY customer support saved my day! "

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Verified
5/5

2024-06-25

quick and easy purchase!

"Lighting New York had both products that I was looking for (in stock) and gave me a great discount!"

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Verified
5/5

2024-06-24

Light up my life

"Very helpful chat service agent "

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Verified
5/5

2024-06-23

Always the best pricing and quick response!

"Lighting New York is always my go to for the best pricing … they are super responsive and stick the best brands. Highly recommend!"


Verified
5/5

2024-06-21

Lightning speed to purchase lighting!

"Quick, easy, and assistance readily available when needed."

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Verified
5/5

2024-06-20

NEW ITEM...UNUSUAL...EYE APPEALING...PERFECT FOR LOCATION

"I had seen the mirror I ordered from LNY @ the Uttermost Trade Showroom in High Point, NC. It was a NEW ITEM under Salt and Air & was featured with a PROMOTIONAL PRICE. In speaking with your customer service rep, CODY
DADDARIO, he researched w/Uttermost (it was not in your inventory for purchase) and got back to me promptly with availability & price. He was very thorough and followed up to see if I had any questions. Very pleased with his assistance....Thank You
"

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Verified
5/5

2024-06-20

Great Price and Simple Process

"I was looking for a specific light and visited the Lighting New York website. The next day I received an email with a link to the exact light and an offer for a 25% discount. I clicked on the link in the email which added it to my cart and I made the purchase. The item was shipped and received in a timely fashion. I would definitely recommend Lighting New York, and would use them again."

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Verified
5/5

2024-06-20

easy way to shop

"Multiple purchases and very satisfied."

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Verified
5/5

2024-06-19

Everyone is always helpful!

"Never a problem with requesting help finding matching down rods or anything else I need! "

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