"Looking at a light online for my bathroom. More than I can afford. They gave me a great deal, thank you!"
"They were very helpful with all of my question"
"Tessa made the experience very easy - she was very helpful in negotiating a final price for the lamps.
Shortly after I placed the order, I called back to change the ship to address. I had someone other than Tessa for this. They changed the address for only 1 of the 3 lamps, and left the other 2 as cancelled, even though I had already charged all 3. When I called in to report that only 1 had arrived, the error was discovered.Since then, I have not had acceptable follow up on their attempts to have the missing 2 lamps sent to me. Very disappointing, as all my previous interactions with Lighting New York had been excellent.
Update - I have received an email stating that my missing 2 floor lamps have been located and that I will get a notice when they are shipped. That has placed this order back into the category of excellence that I experienced with all my other orders. Would definitely recommend this company, and will order from them again in the future."
"Raheema was great and helped me through my order process"
"Always get informed help and best price from customer service. Especially helpful are Claudia and Kristin in PA. Love the return policy."
"Finally found the perfect semi flush for my landing!!! Great discount code, free shipping and no restocking fee for just in case "
"Prices were the best! Coupon made the light much more affordable."
"Thanks to both chat agents for their help! Navia and Denise were so pleasant and helpful"
"Great customer service. Knowledgeable and professional. "
"Really great selection of lighting products! Beautiful options!"
"Great selection and the price was on point. "
"I have found great products at great prices and customer service is excellent!"
"Nicely packed, quality product (s) ! Great selection - organized web site & fast delivery…
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"I needed two pendant lights for our home, and fortunately found so many that would work!
I narrowed my selection down to two different pendant pairs at an amazing 25% discount!! After chatting with NY Lighting Associate Cody, I was assured that I could return one set of the lights as don't 4 pendants. Cody advised I wouldn't incur any return fees (if I had to return just 2 or 4).
I've always received high quality products, prompt responses and extraordinary customer service.
Thank you, team NY Lighting,!"
"Product delivered within a few days and exactly as ordered."