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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
3/5

2024-05-10

Difficult Ordering Process

"I was hesitant to order from this company as there are many complaints filed with the Better Business Bureau. Against my judgement I did make an order that was accepted and then declined. My credit card was charged and I had to get a credit which they quickly did.
I am trying to reorder now.
I am hoping for the best.
The representative was very friendly and polite.
"

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Verified
5/5

2024-05-16

Very Helpful

"Katelynn, was so helpful! I can’t thank her enough for helping find what I needed. She was quick to get the order processed and it saved me so much money. "

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Verified
5/5

2024-05-16

Excellent cuatomer service

"Heather Dowd was very helpful and quick with her response. Much appreciated."

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Verified
5/5

2024-05-15

Easy Peasy

"I've been looking for a light to go over my dining table and Lighting New York had what I wanted at a fabulous price. When I inquired about the fixture, they answered my questions and followed up a few days later. I won't get to see it up for quite a few months, so I am hoping that it is "just right". It's scary to buy products without seeing them first so I hope my decision was spot on. "


Verified
4/5

2024-05-14

"Lynanne was knowledgeable and great to work with."

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Verified
5/5

2024-05-13

New York Lighting

"I don't think I could of found a better site to order from. :)"


Verified
5/5

2024-05-12

outstanding start to finish

"xlnt in every way, start to finish"

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Verified
5/5

2024-05-12

Phenomenal Customer Service

"Had such a great shopping experience as well as live chat. I found the exact fans on another site and New York lightings guarantee match price plus additional lower price, free shipping could not be beat. Nakia was wonderful and knowledgeable. "

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Verified
5/5

2024-05-12

Great service!

"Very helpful and patient, great selection!"

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Verified
5/5

2024-05-12

Thank you

"Thank you very much! Great prices and variety! "

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Verified
5/5

2024-05-11

Look No Further.. Great prices, Great customer service.

"We ordered the circeo chandelier. I had many questions and all my questions were answered in the chat. I had two service reps and both were extremely knowledeable. Bryan was so patient with me and gave us a great discount.
Thank you so much,
"

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Verified
5/5

2024-05-09

lighting

"Lights were easy to install and shipped quickly! "

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Verified
4/5

2024-05-09

Product as described and fairly quick shipping

"The product was described accurately. The shipping label was created quickly in the AM, yet sat for a day before handed off to shipper. This caused delivery to be delayed from estimated delivery date. Overall happy with purchase and vendor. Would recommend seller. "

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Verified
5/5

2024-05-09

"Sabrena was absolutely wonderful and I can’t say enough good things about my experience ! "

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Verified
5/5

2024-05-09

best customer service

"I had to call to place my order since it was to Hawaii and the woman on the phone was super helpful and even looked to see if there were any discounts I would qualify for. Loved the service!"

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