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Product & services pricing
4.39/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-06-03

Easy order and on sale

"Saw this fixture on build.com but it was $100 less expensive direct from manufacturer."


Verified
5/5

2024-06-03

GREAT SERVICE

"I WAS LOOKING FOR A NEWLY RELEASED LIGHT. THE ASSOCIATE CONTACTED THE MFG DIRECTLY SO I COULD PURCHASE. VERY PLEASED WITH THE CUSTOMER SERVICE. "


Verified
5/5

2024-06-03

"Started with Wayfair as that is where I purchased the fixtures and was directed to Lighting New York as their parts supplier. Received conflicting messages that the part was no longer available but then another message that it was and even though much more than the original price, it was worth it to replace one than to start all over finding another fixture . "

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Verified
5/5

2024-06-02

Beautiful pendelight

"Easy team to work with and shipped with great packing. Needed another one and was able to get one in a timely manner. Will buy again for sure!! "

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Verified
5/5

2024-05-28

Excellent price for a porch fan

"Came across site love it best. Quick delivery and service."

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Verified
5/5

2024-06-02

Excellent service

"This team was extremely helpful in dealng with a backorder and replacement product and even added in a discount. I appreciate the help! "


Verified
5/5

2024-06-02

good light

"need replacer light for landscaping"

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Verified
5/5

2024-05-28

Excellent buying experience

"This is my second time buying from Lighting New York. Their merchandise is high quality and ordering was a breeze. I must say their return policy is the best by far from other companies."


Verified
1/5

2024-06-01

Where’s my order

"Can’t believe an order states “no returns” before you finalize the order. The only place I can find the item needed so I went ahead and ordered it. I have no idea when or IF my order will arrive. "

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Verified
5/5

2024-06-01

Great Products - Great Prices

"Sandy in customer service was very friendly and helpful. Their lamps are also beautiful and well-made. I will definitely shop here again in the future."

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Verified
5/5

2024-05-31

Whirling Blades

"I used Chat for the entire discovery phase to ordering mew ceiling fan blades. It was easy and the CS rep was able to verify the correct blades from the information that was requested and I provided. "

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Verified
5/5

2024-05-25

Outstanding Service

"I had to call Customer Service twice with questions. Kelsey was fabulous to work with. She was professional and knowledgeable of the products. I’d definitely buy from this company again. "

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Verified
1/5

2024-05-30

pop up chat is aggressive and constantly covers the page

"I don't waste time leaving reviews usually, but the chat help pop was so annoying that I have to say something about it. I could not get it to simply go away. Hit x and in less than minute it pops right back up again. Leave to another page, it pops up immediately. It covers product info and even purchasing page info. Extremely rude and distracting to the point that I hope to never have to consider purchasing from this site again, or the parent site, WAC, which has the exact same pop up. Stop treating your customers like this."


Verified
5/5

2024-05-29

Easy to work with

"Ordered fan online, easy to navigate, very pleased with delivery"

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Verified
5/5

2024-05-29

backyard

"ordered 5 lights on sale free shipping. very good experience"

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