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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-05-09

Love dealing with LightingNY

"Absolutely the best customer service in the industry. A pleasure to deal with, shipping is fast, and information on the website is accurate among the many vendors they represent. I recommend them to everyone I deal with!"


Verified
5/5

2024-05-08

Broken glass

"I broke one of the glass bars on my pendant. Instead of having to buy a new pendant the company sent me a replacement part. So nice and helpful. I did pay for it but it was a fraction of the cost of a new one. Thank you!!!"

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Verified
5/5

2024-05-08

Somewhat Satisfied

"The customer service agent for my replacement part request was great. The price of the replacement part was too expensive."

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Verified
5/5

2024-05-07

Great Customer Service

"I needed a gasket for a wall mounted light that I had purchased at least 15 years ago. fortunately I had the model number and the staff were able to reach out to their supplier and find the gasket that I needed.
That process was quick and efficient
"

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Verified
5/5

2024-05-06

Easy ordering. Exact item needed

"I needed another light fixture like the one I had. Put in the model number and it showed up quickly. I purchased and shipped. Took about 5 minutes.
If it arrives quickly, it will be a full 5 star experience.
"


Verified
5/5

2024-05-06

Great customer Service

"All employees helpful. Fast shipping."

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Verified
5/5

2024-05-06

Love it.

"Fast service and the light arrived in perfect condition. Great price as well. "

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Verified
5/5

2024-05-05

good

"good ressponse, quick, friendly
"


Verified
5/5

2024-05-05

Easy to use websi

"I found a chandelier for $100 less than I could purchase elsewhere and I love that shipping is free!"


Verified
5/5

2024-05-04

Amazing chat service

"We missed a sales price and needed a large quantity order and the chat guy made it happen!"


Verified
5/5

2024-05-03

Quick and easy ordering

"I purchased my part and it came very quickly and intact! Great customer service!"

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Verified
5/5

2024-05-03

Wonderf

"Perfect
So happy with this company
I found exactly what I needed
"

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Verified
5/5

2024-05-02

Excellent

"Rebecca sent me a quote within minutes with the exact thing I needed. I was able to checkout and order my item with no issues! "

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Verified
5/5

2024-05-02

Purchased from Lighting New York before.

"Super easy site. No hassles and quick responses to questions or clarifications. Would buy again in a heartbeat."


Verified
5/5

2024-04-26

Noticeably nice!

"The customer service representative was wonderful. I knew she had my best interest at heart. We resolved the issue quickly and the item needed was placed in my cart.
All that was necessary was to complete the order form! I was impressed and pleased with this individual.
"

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