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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-02-15

All good

"I was very pleased with the customer service rep and the work they did on this order for me."

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Verified
5/5

2024-02-14

Outstanding "lightening" service

"Fast and friendly service. Located the item I needed immediately and shipped fast! True testament to OUTSTANDING customer service!!!"

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Verified
5/5

2024-02-07

Best Lighting Store on the Planet

"I cannot say enough good things about Lighting New York. Their customer services is what sets them a part from their competitors. I have shopped around for our new build, but I keep coming back to this company. I have bought all of my fixtures from here to date!"

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Verified
5/5

2024-02-13

Very Helpful Customer Serice

"Wendy was extremely helpful. She has to do some research to answer my questions and was very timely and responsive. The fixture was slightly more expensive at another online retailer, but since Wendy did all the work, she deserves the credit"


Verified
5/5

2024-02-13

Fantastic Customer Service!!

"Participated in an online chat with the customer service rep. She provided very fast and accurate information. Was able to answer all of my questions.
High quality product at a reasonable cost. Very satisfied.
"

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Verified
4/5

2024-02-13

What happened to my coupon value?

"I entered 2 separate promo codes. The screen showed they were accepted but they were not applied to my balance. What's up with that?"


Verified
5/5

2024-02-12

Great service

"Great service they had what I needed and shipped our right away and was packed with care!!!"

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Verified
5/5

2024-02-11

The best pricing AND return policy on Visual Comfort Signature

"Effortless. This my second order with NYL. I will be back again."

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Verified
5/5

2024-02-11

Always the best service and pricing!

"I can't believe I was able to chat with a customer service rep on a Sat night. Thanks, Dana!"

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Verified
5/5

2024-02-10

Beautiful fixture

"Ordered a light for our Craftsman house and it’s perfect. It came quickly and was packaged well with nothing broken. Love it. "

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Verified
4/5

2024-02-10

glitchy but good

"I'm very pleased to be doing business with LNY. The only thing was a checkout loop that I got stuck in and the chat service helped me immeditately. thanks"

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Verified
5/5

2024-02-09

Great price

"My order was filled quickly and delivered fast"

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Verified
5/5

2024-02-08

Fast

"Quick delivery from time placing order. "

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Verified
5/5

2024-02-08

Highly Satified

"Quick & Easy with Julie's Help..."

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Verified
5/5

2024-02-07

Accepts offers well under sale price

"I've been wanting this fan for some time but just haven't wanted to shell out the money for it. I offered a price somewhat comparable to what I would get with my 10% discount that I would receive at HD or Lowe's for my military discount and they accepted my offer, which was a better price than I would have gotten from either home improvement store, but this was back in September of 2022. After chatting with them on-line here in February 2024, they allowed for the original offer to be accepted. So money saved, and I already have one of these so I already know that it's a great product. So great service ,great product, great price, and shipping is free since it exceeded the $100 mark."

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