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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-01-26

"Needed a replacement piece for my light fixture. Customer service, went above and beyond to help me locate the correct replacement. Prompt replies on all of my email and took their time to clarify any concerns I had. ~ Thank you. "


Verified
5/5

2024-01-31

Helpful customer service

"Very helpful. Customer service worked to identify what I was looking for, and provide part numbers and a quote. Delivery was quick, and it was the part I needed. Thank you."

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Verified
5/5

2024-01-31

Always the Best

"Perfect Customer service by long time best sales support agent Wendy!"

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Verified
5/5

2024-01-25

Beautiful US-Made Quality Lamp

"Everything about this transaction was excellent. "

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Verified
5/5

2024-01-29

Great Chat-ter

"I chatted with Dana online. I gave her info for what I wanted. She needed a picture so she gave me her email. Shortly after she emailed a quote for exactly what I was looking for. Impressed!"


Verified
5/5

2024-01-29

Great customer service

"Very quick response with chats and quite helpful."


Verified
5/5

2024-01-24

Great service

"Customer support was quick to help me find a product for my client and follow up was great as well."

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Verified
5/5

2024-01-29

Great customer service!

"I have ordered all new fixtures for my home here. They have wonderful service through the chat and the best prices online. They are patient and able to answer any questions I have asked. Wonderful!"

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Verified
5/5

2024-01-28

Very smooth and quick!

"Ariel was great! I loved the look of the item and can't wait for it to arrive"

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Verified
5/5

2024-01-28

Excellent seller for all your lighting needs!

"We have purchased several light fixtures, and now a floor lamp, from Lighting New York. Their team is always knowledgeable, helpful, and they provide excellent customer service. Our purchases have arrived promptly, and always well packed and in perfect condition! I have been able to find exactly what I was looking for, and at good prices! "

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Verified
5/5

2024-01-23

Good price

"It is very quick to order online, because there is a live chat agent helping me. The service was very good and professional. Unfortunately, the floor lamp that I wanted it out of stock, which I have to cancel the order. Otherwise, it’s a good store to buy the lights. Sorry, I can’t give any star for shipping, but I gave a five, because the customer service was very professional."

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Verified
5/5

2024-01-27

"Excellent top knotch service! Thank you, Dana! "

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Verified
5/5

2024-01-27

Great customer service

"Used the online chat and the rep on the other side was fantastic. Very helpful and timely in her responses."

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Verified
5/5

2024-01-25

My go to place to purchase beautiful home accessories and furniture

"Best place to shop for transitional accessories and furniture. Always competitive pricing!"


Verified
5/5

2024-01-25

Sandy was wond

"Sandy took the time to find what I needed & was great!"