"Live chat was very helpful and offered great discounted price."
"Patricia was very helpful & answered all my questions. "
"I was looking for replacement glass. I chatted online on a Sunday & got a response immediately. She asked me to email customer service w- pics (which I did) and Anya replied w- a quote the very next morning! Easy! Now I am just praying that it is the correct replacement glass, as there are no returns :) Fingers crossed! "
"Great Price and great service. I had one of my pendant lights not come in the same shipment as the others. I was able to easily contact and have resolution to the questions within minutes! The experience I had with my first purchase will keep me coming back to shop again with Lighting New York. "
"used the chat to find out if I needed an adapter for a post light. They responded with an email, after confirming the need. Sent me an email with the items already in the Cart, with the discount and shipping information. Great customer servie!"
"The chat function helped me select and get nice pricing... made it easy!"
"Have ordered multiple items from LightingNewYork.. good customer service. Good website. Good terms."
"Worked well and quickly thanks"
"I appreciate the knowledge and expertise that Wendy Pellegrino MY Lighting Expert provided me. I contacted LNY with a product inquiry and was given so much detail and helpful information that I was able to make an informed and confident decision to purchase the item, on behalf of my very discerning client. Thank you for your professionalism and expertise Wendy and thank you LNY for all the great lighting options! "
"price match!! so fast. and awesome"
"You guys are always the best! Thank you "
"Lighting New York offered the best price by far for the fan that I wanted."
"Haven’t received my item yet however the customer service team is exceptional! Looking forward to delivery of my new chandelier"
"All the items I have order meet and exceed my expectations. Thanks New York Lighting!"
"I ordered the lamp believing that I was getting the green base with a tan woven seagrass shade. What I got was a whitewashed version of the tan shade. Not what was pictured in the stock photo shown with the lamp. I got a whitewashed version of the shade pictured in the stock photo. There were so many things listed as to why they would take money off my refund that I gave up. There were no instructions included with the lamp to assemble it. The listing was deceiving with the right shade not being shown. If I had known that the shade in the stock photos was wrong, I would have not bought the lamp. That shade was not what I wanted. I felt taken advantage of and scammed with this purchase.and provided with incorrect information to base my decision on. I will not buy from here again. It was not my fault they did not update their listing and I asked for a full refund but never heard back from them to my last email."