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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-10-18

Great Pricing

"Requested best pricing and was very satisfied with the response/results."

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Verified
5/5

2023-10-17

Best pricing, best customer service!

"I always end up coming back to Lighting New York!"


Verified
5/5

2023-10-17

Great Customer Service

"I liked this particular fan. I was having a hard time finding a compatible remote. The Lighting expert via chat found the option I needed and also helped me with the price match. It was an excellent experience. I can't wait to see the fan when it arrives."


Verified
5/5

2023-10-17

Great customer service!

"While the Hinckley fixtures are definitely more than I would usually spend on lighting, I really loved the fixtures I found and I did receive 25% off after reaching out to customer service via chat which sealed the deal for me!"

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Verified
5/5

2023-10-16

Easy web site to use

"Like your part numbering system."


Verified
5/5

2023-10-16

Thanks

"Great customer service with online chat"

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Verified
3/5

2023-10-14

30 year old lamps

"I appreciate the quick response from customer service, however, my initial question was if you still had replacement bulbs for your lamps which were over 30 years old. The response from customer service was an invoice for a bulb and a question if the old bulb was a Halogen or an LED. (Was there LED builbs 30 years ago?) Just a small issue."

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Verified
5/5

2023-10-13

Great service and great price

"Nice web interface with human chat and excellent help from experienced expert made everything happen quickly and with excellent results. "

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Verified
5/5

2023-10-12

"I have ordered several times from New York lighting and get fast help online and the best prices"


Verified
5/5

2023-10-11

Great Customer Service

"Friendly and professional service agent. Online account includes communications log."


Verified
5/5

2023-10-11

Great Customer Service

"Tessa answered all my questions and I placed my order immediately.
Can't wait for the pendants to arrive and be installed
"


Verified
5/5

2023-10-10

Easy and stree free help/assistance

"Lynanne was awesome. I felt like she really had my best interest at heart. "


Verified
5/5

2023-10-10

Lovin’ it

"Seems like a great company with lots of 5 star reviews"

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Verified
5/5

2023-10-09

NY To CA

"Thank You Ladies You were all very helpful and have great customer service spirit . I appreciate doing business with your company Lighting NY !
"

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Verified
5/5

2023-10-09

Excellent Customer Service

"Excellent Customer Service. Ordered exactly what I needed. "

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