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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-10-24

Lowest price, fast customer service responce

"Saved over $400 on 4 lamps when comparing with other online stores. "

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Verified
5/5

2023-10-24

Great Customer Service

"Thank you Heather for helping sort this one out!"


Verified
5/5

2023-10-23

Great customer service!

"I needed this down rod for my fan and customer service answered right away and provided me with the item number. So simple!"


Verified
5/5

2023-10-23

"Used the chat feature and received a prompt response. Easy checkout. "

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Verified
5/5

2023-10-22

Excellent Customer Service

"Easy price match process. Thank you very much for the great customer service and low price! "

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Verified
5/5

2023-10-22

Just what I needed

"Found exactly what I was looking for at the right price. Grateful for the easy experience. "

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Verified
5/5

2023-10-22

Bath Reno lighting

"I have purchased 3 lights recently from this company. The easiest shopping experiences ever. I wouldn’t shop for lighting anywhere else. "

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Verified
5/5

2023-10-22

Great online experience

"Very pleased with friendly and knowledgeable customer service agent. Made it very easy to receive competitive pricing on 2 expensive Hudson Valley fixtures."

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Verified
5/5

2023-10-16

Amazing Help!

"I had great help with Dana! She was knowledgeable about the products! Can't wait for the lights to arrive!"

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Verified
4/5

2023-10-21

Replacing a lamp with a failed switch.

"The original lamp is marked 40037-91. The one I just ordered is 40036-1. The difference should be the color, but BOTH are silver-ish. Being a Saturday, I can't call Customer Service to ask about this. I hope the replacement matches what I already have."

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Verified
5/5

2023-10-21

GREAT CUSTOMER SUPPORT

"The support team is extremely helpful"


Verified
5/5

2023-10-20

Excellent company with great customer service!

"Excellent company. Knowledgeable, friendly convenient fast service. Got exactly what I needed. Thank you!"

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Verified
5/5

2023-10-20

I wish I bought all my fixtures here!!

"I wish I bought all my fixtures here! I got robbed at a lighting store and when i finally picked up my order I paid for in February (In October) I was told the light bulbs I paid for back in feb were on backorder. C'mon. This store, beats the competition and doesnt let your order slip through the cracks. They are on top of it!"

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Verified
5/5

2023-10-19

Good Chat

"Chat was very helpful, TYVM.."

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Verified
5/5

2023-10-18

Great fixture!

"I love my fixture. It arrived in a very timely manor. The fixture is high quality and best of all I found it first on way fair and found it on Lighting New York for $100 cheaper! "

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