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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
3/5

2023-09-21

Lighting NY

"Confusing online ordering. They send you a 25% discount code but you can’t input it anywhere. I didn’t understand how to proceed and did not get the help that I thought I should get. "


Verified
4/5

2023-09-21

good lighting

"they helped me fulfill my order "

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Verified
5/5

2023-09-21

Claudia was SO helpful!

"I really love how patient and helpful she was during our 45 minute call. She took the time to help me find another available light fixture that was in stock. She was super friendly and kind. "


Verified
5/5

2023-09-21

Excellent Customer Service

"I love shopping with Lighting New York. They price match without hassle, make everything very easy, provide excellent customer service, and they provide quick shipping. Items, even open box, always arrive in great shape. Thank you so much!"

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Verified
1/5

2023-09-20

Bait and switch

"I entered a 25% discount code and it was "added to cart". On checkout, I was billed for the full price. Nobody in chat answered the mail. Dreadful experience!"

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Verified
5/5

2023-09-20

Smooth

"Did exactly as they said and will look to them in the future for any needs!"

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Verified
5/5

2023-09-20

Great Experience

"Easy to order, Fast to ship, Received earlier than Expected...What more can you ask?"

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Verified
5/5

2023-09-19

Great online process

"Nakia Bennett was a great help."


Verified
5/5

2023-09-19

Broken Fan Arm

"Needed a replacement arm after it was broken by accident. Lighting of NY was very helpful in getting the replacement part"


Verified
5/5

2023-09-13

Wendy was great

"I chatted with Wendy and called her two times. Very helpful. Even though my item ( two sconces) are on back order I believe they will be worth waiting for "

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Verified
5/5

2023-09-19

Great customer service.

"Katelynn Heimbach was terrific, very happy and appreciative of her assistance!"

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Verified
5/5

2023-09-19

Help with difficult products

"I had a a hard time discerning all the proper parts to a tape lighting project. The manufacturer lacks clarity in their product information literature. I had some returns and reordering to do to make it right. The people at Lighti g NY did a great job helping me navigate all of that. Thank you. "

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Verified
5/5

2023-09-18

Easy as cake!

"Wendy Pellegrino was enormously helpful in helping me find the right track system and answering my questions."

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Verified
5/5

2023-09-18

Great great customer service

"A women named Sandy was great. Helped me find the right product with a smile !!!"

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Verified
5/5

2023-09-18

Easy Ordering

"Seamless purchase interface"