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Product & services pricing
4.39/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.23/5
Customer service:
4.65/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-09-29

Sooo easy

"Customer service made my life easy. Had my order done in less than three minutes "

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Verified
5/5

2023-09-28

Strider 092823

"service was prompt and accurate."

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Verified
5/5

2023-09-28

best customer service of any online lighting company

"I continue to pleased with the online customer service representatives' product knowledge and helpfulness. This is a live and quick chat - not a chatbot. I love it. And the pricing is always better than any other, even my local guys can't beat them."


Verified
5/5

2023-09-28

Rebecca is prompt and helpful

"I reached out to Rebecca and she sent a quote quickly. Ordered immediately! I reached out again and she responded promptly and plans to help gain. Appreciative. Thank you. "

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Verified
5/5

2023-09-27

Fantastic customer service!

"I called in needing pricing help and got an even better deal then I expected."


Verified
5/5

2023-09-27

Dana was an amazingly talented designer

"She was responsive, she knows lighting, she gave solid advice backed by knowledge and experience."


Verified
5/5

2023-09-22

Very competitive pricing and stellar customer service

"We are building a new house and I am purchasing all of my lighting from Lighting New York. Outstanding customer service, a broad product line, and very competitive pricing. Could not be more pleased with my transaction."

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Verified
5/5

2023-09-26

Manager

"Easy to browse the products and check out."

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Verified
5/5

2023-09-26

Great customer service.

"Wendy was fantastic to work with very fast answering questions and placing my order. I look forward to working with her again. "

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Verified
5/5

2023-09-26

Beautiful and show stopping

"Great customer service and beautiful products"

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Verified
5/5

2023-09-25

replacement ordering ease

"I needed replacement glass for a broken wall sconce and Lighting New York was so efficient and made finding the broken replacement easy. Thank you!"


Verified
5/5

2023-09-25

Wendy was great

"Wendy helped me get exactly what i needed, she was very professional and helpful."

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Verified
5/5

2023-09-23

"Very satisfied. Quick and easy. Chat rep was very good. Looking forward to receiving my order.! Thank you very much!
"


Verified
5/5

2023-09-23

Our first purchase through Lighting New York

"Our purchase was excellent…exactly as pictured, well described, packed perfectly for its trip to Illinois, and timely. Very surprised how quickly it arrived in perfect condition and got a great price! Thank you, Lighting New York!!"

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Verified
5/5

2023-09-22

Great Customer Care

"I worked with Sandy to locate a light that I could not find anywhere. She managed to find the perfect light and sent me the information I needed for payment as well. It made the purchasing process very convenient. Great Customer Service!"