"Customer service was quick, efficient and super nice. She made me aware of a discount code that was not advertised on the site which was very helpful. TY. "
"-Chat help is very responsive
Chat help is very responsive "
"Second big purchases in 12 months. Great response from customer service."
“Hello,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"Was looking for an attractive living room grow light for our house plants. This is perfect as both a task and grow light. "
“Hello,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"I have been looking all over for the "right" light fixture and found it within minutes at Lightopia!"
“Hello,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"Great prices - will shop again!!"
“Hello,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"We searched high and low for this style of a pendant fixture. You had the color / finish selection we wanted. I expect a perfect delivery and will provide a final review after our installation. "
“Hello,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"Literally a life saver. The entry light I wanted for my new build was discontinued and Lightopia not only still had some in stock, but on sale. Thank you!!!"
“Hello,
It’s fantastic to know that you had a wonderful experience with us.
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"Found exactly what I was looking for at a competitive price but the best was getting 15% on top of that. Thank you so much!"
“Hello,
We greatly appreciate your five-star rating.
Once again, thank you for your support!
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"De'Borah in Customer Service was quick to get me the specs & part #'s needed for my order. Thank you!"
“Hello,
We’re thrilled to hear about your fantastic experience with us.
Once again, thank you for your support!
Warmest regards,
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"I found naviating the site easy. The selection was great and so was the pricing. Online chat was vrey useful and helped me understand how the product looked."
“Hello,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"GREAT site and products . . . WONDERFUL Customer Service !"
“Hello,
Taking the time to leave such a great review about our service, has made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise.
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"I found what I needed at a great price and completed my order in just minutes!"
“Hello,
Taking the time to leave such a great review about our service, has made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise.
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"Out fan was missing screws to attach the fan blades. Shelby was able to reach out to the manufacturer and have the parts shipped in less than 10 days."
“Hello,
Taking the time to leave such a great review about our service, has made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise.
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
"I Literally got on the site, clicked the ceiling fans page, saw exactly what I was looking for and clicked pay. Maybe 3 minutes total. You can see, Blown Away by your selections, the ease of ordering and paying. Thanks"
“Hello,
Taking the time to leave such a great review about our service, has made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise.
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia
(888) 464-1447
rugsdirect.com | lightopia.com”
A rep from Lightopia, Apyles, has responded:
“Hello,
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right!
Sincerely,
Annette Pyles
Senior Manager of Customer Service, Elevated Brands Group
Rugs Direct + Lightopia”