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Product & services pricing
4.23/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.63/5
Customer service:
4.65/5
Return/Replacement policy:
4.69/5


Verified
5/5

2022-12-27

Blinded by the Light

"Wow, if you cannot find the light you are looking for on this site, it does not exists. Prices are excellent too."


Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,
It is because of customers like you that we continue to improve as a business!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-12-13

Had what I wanted in stock!

"I searched for a specific fan that was out of stock on a few other websites but they had it ready to ship for an even better price. "

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Verified
5/5

2022-12-04

"Easy purchase and good pricing"

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Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

Our staff always enjoys reading reviews such as the one you left us!



Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-12-02

"It was easy, and quick. I will shop for all my lighting needs here"

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Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate the feedback and would love to work with you again.


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
2/5

2022-11-29

No

"I really really wish Lightopia gave me an estimate of how long it might take to ship and deliver my item. "


Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

I show that you decided to cancel your order. If you need help finding something else that is in stock please reach out to our customer service team.

Sorry for any inconvenience.




Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-11-29

good price & free shipping

"looks like a great opportunity to save money. hopefully it arrives quickly!"

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Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,
Thank you so much for the great review!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-11-27

Superb!!!!

"Found you guys not too long ago and I am so Happy I did!
Already have shared you w my friends
Your selections are very unique and your CS it’s outstanding!
"

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Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

We greatly appreciate your loyalty to us and thank you for sharing your experience with us!



Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-11-25

I See The Light!

"Great customer service throughout my search for the right fixture"


Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for sharing your experience with us here at Lightopia!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-11-24

Love Lightopia!

"Quality Brands, easy online experience!"

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Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
1/5

2022-11-24

DISCOUNT MISLEADING

"JUST BE AWARE THAT THE 10 OR 15% DISCOUNT ADVERTISEMENT IS MISLEADING. DOES NOT APPLY TO MOST ITEMS BUT YOU ARE ONLY MADE AWARE AFTER YOU TRY TO PLACE YOUR ORDER."


Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

We would not be able to grow and develop without feedback like yours. You can always reach out to our knowledgeable customer service team to see what promotional codes are available for your purchase.


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct


Verified
5/5

2022-11-22

Great Price

"Easy to order! Great sale price for Black Friday"


Rep reply posted 2023-01-24
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for letting us and the community know about your fantastic experience with us!


Annette Pyles
Senior Manager of Customer Service
Lightopia + Rugs Direct