"What a fabulous place! The wide variety of flameless candles that Lamp Lust carries is top of the line. The candles are very realistic and flicker just like a real flame. I am happy with their service and love the candles."
"Very good experience.I will be shopping with you again. Only problem was box was torn up but product was fine."
"Good web site, easy ordering process, fast delivery. Candles are very satifactory to me, but am giving them as a gift. I am sure recipient will also be happy."
"i ordered some flameless candles for an occasion and paid a hefty shipping fee to have them delivered 3d day ups shipping.
i was notified by ups that the package would not be delivered until 4 days after the event.
the lamplust customer service was not only unreachable by phone, but also unresponsive to my situation. i would suggest not to do business with this company until they change the method of dealing with problems that their customers have.
after several days i did receive a very accommodating email apologizing for the delay and and giving me a discount on my next order.
i also received a phone call explaining that they had dropped the ball and that the items had also been sent ups ground instead of 3 day ups.
again they offered to credit my account for the entire order and shipping if i wanted to refuse the order and again offered me a larger discount on my next order. i felt that once they realized the problem they tried to do everything they could to rectify the issue. i would order from this company again if i need their products in the future."
"A great store with good customer service"
"Very, very good. Very pleased with the product and plan to buy more!!"
"I would most certainly buy from them again! I found the lanterns originally at Garden Ridge, & they are for decoration at my outdoor wedding this October. I bought a few from the store,then I went back to purchase the rest, & they didn't have the large ones anymore, & they told me that they wouldn't get anymore. So, after some searching on the internet, I found EXACTLY the same thing at LampLust, and they were actually CHEAPER than Garden Ridge! I'm VERY pleased with the whole product & purchasing experience, & I will be buying from them again in the future!"
"Objective: Ordered 3 light fixtures. Credit card immediately charged. No items delivered for 2 weeks. I left a message on the website about status update. Apparently, the "in stock" item was not in stock and will not be until about 2 months from now.
I asked about refunding my credit card until the item ships: "no sir, we cannot do that. you will need to cancel the order and re-order." However, I notice the price went up $30 on each item now and no provision was offered for a price adjustment if I re-ordered.
Subjective:
I believe it is deceptive to bill a credit card immediately and not ship the item. "
"Excellent service which provided and excellent product. The battery operated candles with the 4 and 8 hour timers are amazing. The candles came in a three pack. I'm only using two of the three at this time. Both are being used in protected areas outside. I know that they are really ment for indoors, but they sure look good outside at night. I have them both set for 4 hours. It's amazing, both go on, and then go off, at exactly the same time each evening. I can set my watch by them."
"Product didn't work when I received it. They said I would receive a replacement and it never arrived."
"The lights will look wonderful at my daughters wedding reception. Having something that you don't need to plug in and can sink into the flower vases to add more color is wonderful."
"Very Happy with the candles I ordered, they came quickly and very happy with the specials also. My husband is very happy with the realistic looking candles as it is much safer than real burning candles"
"Very pleased with the solar lighting. Performed as advertised, the soft glow is relaxing.
Smiling Jack"
"Great little votives. Fast shipping!"
"I was very satisfied with the lamplust candles that I purchased, they work as advertised."