"My order came with one of the lights not working. I emailed Customer Service about the problem, and within a week I got a functioning replacement. I had not ordered from them before but I will definitely order from them again! I really appreciate the level of detail they had on the product, and the ordering was easy with a quick delivery."
"The lights I ordered were better than expected and I am very happy with my purchase. They arrived quickly and safely. "
"I was really impressed with the item I ordered!"
"The website was easy to use. The order was processed quickly and I received my order very quickly. The candles were better than I expected and arrived in perfect shape. The shipping charges were very reasonable. Thank You LampLust Lighting!!"
"I ordered from Lamplust Lighting as a gift for my wife in Florida.
I was very pleased with the ease of ordering, and the prompt delivery service, and the merchandise received in great condition.
The price was also a large factor in my order.
Thank you Lamplust Lighting.
I will definitely order from you again."
"My candle was perfect. It looks great and smells great.It was shipped quickly."
"Good price and prompt, complete delivery."
"Awesome candles!! They were packaged great and arrived quickly. Will share this website with all my friends. Thanks again."
"My overall experience with LampLust Lighting was excellent. I found the website easy to maneuver through, the ordering process was straight-forward and the battery-operated (wireless) wall sconces I ordered arrived quickly. They are gorgeous, too!"
"Poor poor poor. I have been emailing frustrated after receiving two orders wrong in early November 2011! I keep being told I will receive the right color lights ASAP, but it is 3 months later and nothing. Beware websites that have poor customer service and follow up. This one is one of the worst thus far!"
"I used a coupon, so can't vouch for full value of product. Service was very prompt."
"Great doing buisness with lamp lust lighting great products and super fast shipping. I plan on making another purchase in the very near future."
"Outstanding service and excellent pricing of a great product."
"My experience with lamplust began as horrible, I didn't feel I was being heard when I kept asking about the order I had put in. Afterwards I got a call from a manager at lamplust apologizing and explaining what had happened (temps), he also offered a gift for the inconvenience. This was a very nice change to other online shopping experiences I had. "
"Made three holiday purchases from Lamplust. Quality items....very happy with order. One of the items (a sunjar) was received with a broken wire. Lamplust quickly sent a replacement. Great customer service."
A rep from Lights.com, Redacted, has responded:
“We were in touch about the delays and informed you that it was out of our control. According to the terms of our site, we do not take any responsibility for customs or duties. Customs and Duties are determined by your Government and we can not be liable for that. We are sorry for the inconvenience this has caused.”