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Verified
5/5

2020-06-28

Prompt service

"Parts were dispatched quickly and received in perfect condition."

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Verified
5/5

2020-06-18

Online parts order

"Lithia Subaru of OC offers the best online parts ordering experience and pickup I’ve ever had in the automotive market. "

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Verified
5/5

2020-06-15

Would buy from again.

"Great value, communication and fast shipping!"

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Verified
5/5

2020-06-15

Gppd Experiance

"Iplaced an order for a Subaru Part and it arrived quickly and as described. "

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Verified
5/5

2020-06-11

Online Parts

"I was very happy with my experience. Ordered and was notified that parts were available for pick up shortly thereafter. "

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Verified
3/5

2020-06-11

Good on sales...not so good follow through

"I wasn’t pleased, given the current pandemic, that many of the employees weren’t wearing masks. Most importantly the fiancé guy I had to sit across the desk from In his tiny enclosed office to sign over our trade-in, etc. wasn’t wearing one and didn’t even offer. When we picked up the car they forgot to give us the plates from the trade-in AND there wasn’t a temporary registration sticker for the back windshield...and it took two days to sort that out. The customer service staff was nice and we had an excellent experience working with the parts department on accessories. "

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Verified
5/5

2020-06-09

Great service

"I am very please with there service along with being a fast shipper"

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Verified
1/5

2020-06-06

Bought a car with 9k down and paid sticker price?!?

"2015 Subaru wrx ..........."


Verified
5/5

2020-06-05

Great parts personnel

"I ordered online, order was ready within 2 hours. Lea is awesome"


Verified
1/5

2020-06-02

Coolant needed to be shipped

"Ordered some coolant only to find out that it needed 2-4 weeks to be shipped before i could even pick it up. Just general subaru coolant...then i found out i was charged and had to wait again for my refund to clear. Just terrible experience"


Verified
5/5

2020-05-22

Excellent

"Great service. Pleased with service & product. "

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Verified
5/5

2020-05-19

Very helpful staff

"I ordered some floor mats and the sale department directed me to parts department where they had my mats wait for me. The floor mats fit like a glove"

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Verified
3/5

2020-05-18

Needs Improvements!

"The price of the part I received was very good but it showed it showed bushings and other minor hardware in the picture! Delivery was efficient considering I ordered it on a weekend! 8 days for order to delivery! "

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Verified
5/5

2020-05-14

Lowest dealership price I could find on OEM Subaru parts

"I did find the same parts for a little bit less online with free shipping, but I needed the parts sooner than the time it would get to me and they were aftermarket versions. Saying that, out of all Subaru dealership parts prices, Lithia Subaru of Oregon City stomps on all of them. Plus, the parts guys there are great too. They identified a part that I had ordered that was already on another larger unit. So, I simply returned it. Also, when I ask for the Subaru part number they give it to me unlike the CARR Subaru's parts place which get all "we don't give out the part number unless you buy it from us". Funny thing is my car was having problems after-CARR Subaru worked on it and now I was getting parts for the unknown neglect they had done when they gave me back my car. Anyway, Lithia Subaru is a bit of a drive for me, but they will be my go-to genuine OEM Subaru parts place from now on."

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Verified
5/5

2020-05-14

Thank you, Matt!

"Matt in the Parts Department went above and beyond to help me get a cross-bar rack that would fit my 2010 Forester. Much appreciated!"

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