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Verified
4/5

2019-01-10

Very Good support

"Good experience with LiAgent support team.

Thanks
"


Verified
5/5

2019-01-05

Great Interation

"I need to ensure that Live Agent practices and policies align with our stakeholder's privacy requirements. Representative I worked with was excellent and seemed quite knowledgeable. "

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Verified
5/5

2019-01-07

Great Job

"Great Support.. Thank you!"


Verified
5/5

2019-01-03

The best CRM system around

"By far the best user interface and most easy to customise system for the specific needs of any business."

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Verified
5/5

2019-01-03

Excellent support

"Professional and knowledgeable support. Great product with lots of nice features. "

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Verified
5/5

2019-01-02

Feature rich with excellent support

"Even if there are some things a bit complicated to setup and I wished there were more options to (easier) customize the customer portal (you have to write your own HTML and CSS).
It's just the huge amount of tools you get for a fair price, which fully convinced me.
And the live-chat support is very responsive and friendly.
"

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Verified
4/5

2018-12-31

Speed answers

"I had a lot of questions about the life chat features ans Jane, Martin Andrej answered me so fast. They went straight to the point and took the time to explain all details.
I really appreciate it.
"

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Verified
5/5

2018-12-31

1 second correct response!

"I forgot the "/agent" appendage to my URL in order to access my admin."


Verified
5/5

2018-12-29

Great software with a great support.

"We have tested many systems and were unfortunately disappointed by many. Either the required functions were missing or the prices were too high. With LiveAgent we found the ideal system for us. All the features we needed at a reasonable price."


Verified
5/5

2018-12-27

Very polite, open for Ideas, very kind and very patient.

"Even though my concern doesn't really fit, she's still open for us to chat along. Thanks!"

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Verified
5/5

2018-12-27

Awesome

"Without any doubt, the best helpdesk in the market. Infinite options and unsurpassed customer service."


Verified
5/5

2018-12-27

LiveAgent The Beast!!

"LiveAgent is a beast!!! I can assure you that you will not find a support or live chat app like LiveAgent guarantee..."


Verified
5/5

2018-12-21

Excellent tool for customer support

"One of the activities that drain most of a company resource, it's the need to answer the question several times and keep chasing different channels.
Live agent enables us to have a centralized platform and reach the customers where they are, like social media, email or chat.
You need this if you're serious about customer support.
"

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Verified
5/5

2018-12-20

Super fast and nice support

"I need help and I got one from support 2 second after, He was very nice og help me with my problem , max time 2-3 min I use , they are fast and proff ,. "


Verified
5/5

2018-12-19

Excellent customer service

"Excellent customer service via live chat to help me sort an issue out!"