"I didn't get my problem solved but my support agent went out of his way to help. I have no doubt that I'll see a resolution to the problem. "
"The fact that it makes all incoming and outgoing request easy to manage and analyze all pertinent data to find improvements in your day to day management of clients makes it easy to find areas of opportunity for growth or betterment of your normal process. "
"Quick Support, Professional Staff. One of the best help and support softwares in market"
"I'm just getting started, but it looks to be a great service, and the support staff is really helpful. IT will really help our business scale."
"Im really satisfied with ladesk"
"It went well as best as it can, but they are there to help me through each step. Thanks guys. Using live agent for my electrical contracting service is a bit tough at first, but its getting to be much bettter!!!!"
"Live Agent allows us to manage our daily work on a more efficient way and track our times and responses showing us metrics to improve the service"
"I was able to save a lot of money while improving results and reducing overhead. This is a good piece of software for medium size businesses. "
"Great Service. Took care a couple of issues. I appreciate the help!"
"Marty was quick responding and solved my issue within minutes.
Very pleasant experience. "
"I was looking for a livechat solution that offered more robust features than I currently had. I really like the intergrations with Facebook and Twitter. Also having a knowledgebase is very handy and in time will grow into a useful collection of help docs."
"Without having experience with such applications, I managed to find the right solution for my company."
"We are using LiveAgent to keep track of all pertinent company documents to help with employee onboarding. It's been very easy to upload and edit documents within the platform. "
"Had an issue with the wordpress plugin, contacted support and the issue was resolved within a matter of minutes"
"I wanted to be able to upload my contacts directly into LA; however, that functionality is only available via a PHP script (not user-friendly). The agent told me how to do it and was very professional about the question."