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5/5

2003-08-12

"Excellent!!! Not only the cheapest I found on the web but fast shipping as well. Hope to do business again in the future and would definately recommend to friends and family"

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5/5

2003-08-12

"The company itself has good prices and prompt shipping. They communicate well about the order and I would certainly do business with them again.

My only complaint is that the Yahoo! Store method of shopping is very cumbersome and distracting. Also the fact that AMEX is not accepted is a problem.
"

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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-11

"I ordered a USB Zip drive at a very favorable price.

This was my first purchase from these folks, and the entire transaction went exactly as it should have. No muss, no fuss, no stress, and no delays. Prompt delivery!

They must be very nice folks.

I will surely purchase more items from them for my Macs in the future.

Tommy Cebulla
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-09

"I have ordered from Livewarehouse.com a couple of times and have been very happy at there prices and customer service. On my last order I made a mistake and they were able to correct it before the order was shipped. There was also a mistake in the amount I was charged and I emailed Livewarehouse.com and they credited my account instantly. I will surely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-08-06

"fast shipping great people to do business with will buy from again"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-04

"Good value, packaged very well, prompt shipping, I am pleased with the services provided"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-08-02

"I had never ordered from these guys before, but they had the lowest price on DVD burner, so I though I would give them a try. Everything went well, I received notice that the product was being shipped and had a tracking number. When the item arrived it was well packaged. Put into my PC burned a DVD everything is great."

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Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-30

"Fast shipping, excellant service.
Will due buisness with again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-29

"Absolutely asstounding delivery time! I ordered on the 25th a Friday, chose USPS Priority (for free) and here it is the 29th a Monday and I have my 256M ATI 9600 for $139 with free shipping!

I can't believe that an order that I placed on a Friday afternoon was waiting at the office when I came in on a Tuesday and with free shipping!
"

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Pricing of products and services
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Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products damage free
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Customer service being knowledgeable
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Customer service resolving problems
Customer service being easy to reach
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-07-24

"Bought a DVD-RW drive here. It broke and now will not give me a new drive. Said in email (they don't list a phone #), only 90 day warranty so can not give me new drive or any kind of refund or repair. Newegg.com are way better for rmaing hardware, bought a drive there 10 months ago and its still ok for RMA if the drive goes bad. Will not order from livewarehouse.com again."

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Overall product shipping and delivery process

1/5

2003-07-11

"I ordered two lexar secure-digital cards at a great price. I received them fast...but one of them didn't work. I have emailed them three times and it has been over a week and no one has gotten in touch with me! Also, you can contact them only over email...no phone number...so annoying!!"

Detailed Review Benchmark + -
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Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-08

"Good, fast service. Great price. I'll buy more from there in the future."

Detailed Review Benchmark + -
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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-08

"Found a deal on Techbargains for the Warcraft III expansion set (Frozen Throne) for $27 with free priority mail shipping. Ordered on Wednesday and received Thursday. Can't beat the combination of a great price and fast shipping!"

Detailed Review Benchmark + -
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Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-07

"I found the on dealmac and/or dow. I have a Mac G4 that came with a RAM drive that I used for back ups. This particular drive the Matsushita OEM SW-9571 did RAM, -R, -RW and CD_R and CD-RW. It really fit my needs. I ordered it on the 19th of June and received by the 24 of June. Great service. Packed securley."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-07

"Super fast shipping! I ordered on a Friday morning and by Monday afternoon, my daughter was playing with her new Winnie the Pooh software. Very pleased!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
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