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Verified
5/5

2003-11-05

"Excellent service. Highly recommended. Great communication process and very efficient shipping.
"

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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Overall quality of ordering process
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Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Verified
1/5

2003-10-31

"Ordered on Friday, Livewarehouse called me on Monday to verify my address, which I did. When asked when the item would be shipping, A gal named Maria replied "Today"

On Wed, the product status still did not show a shipped item. I then emailed livewarehouse and was told yet again that it was going tobe shipping "Today".

Thursday I received an email saying the item was not longer carried, BUT it was still listed on their web site at a price that is now $9.00 higher.

Looks like they underpriced it and didn't want to honor their commitment.
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-30

"I have ordered from many online vendors, and often times run into problems. With LiveWarehouse, this was not the problem. The online ordering process was fast and simple. The product was delivered earlier than I expected, and there was no damage to the merchandise. There was not one time with LiveWarehouse where I recall having a problem. I will definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-10-28

"Fast and cheap! The items were in stock and my order was verified quickly. The items were sent promptly and were received when expected. I would purchase from this site again."

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Verified
5/5

2003-10-28

"Everything went smoothly. I liked the fact that I could use USPS as shipping as it saved a couple of bucks. I would buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2003-10-27

"Ordered Optorite DVD-+/rw drive from them. Order processing a bit slow but received in about a week. Drive works as expected. They dropped the price the following week but would not credit the difference when I requested it. Even though it's their store policy, I expect most retailers (even online) to give a credit for price drops within a certain time frame. (less than a week!)"

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Overall product shipping and delivery process

Verified
5/5

2003-10-27

"Great price, excellent service. Item in stock and delivered promptly."

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Verified
5/5

2003-10-24

"Ordered a DVD writer. No hassle during ordering. Order was sent
the next day and arrived the day after. (in california). Excellent. Will
order again.
"

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Overall quality of the company
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent

Verified
5/5

2003-10-22

"Fast and cheap! The items were in stock and my order was verified quickly. The items were sent promptly and were received when expected. I check this site whenever I'm making a purchase to see how low their price is. I would definitely purchase from this site again."

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Overall product shipping and delivery process

Verified
5/5

2003-10-21

"Low price, fast service. Finitely will buy from them again and recommond to my friends."

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N/A
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-20

"I found this seller great...Good price and received item fast and before I expected it.
Looking forward to using them again.
"

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Overall quality of the company
Pricing of products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-17

"Referred to LiveWarehouse by Slickdeals.net. Purchased an Optorite DVD+RW from them for $122 including shipping (black bezel) on a Saturday, item was shipped via FedEx promptly on Monday. Item was brand new in the box and after downloading the latest firmware -- she burns like a champion. Thanks very much!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
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Overall technical support
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Overall customer service
Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
2/5

2003-10-16

"The price was wonderful, however it took over two months to receive the video card i ordered, and it took 3 tries to get someone to respond to my e-mails asking where it was. I was not impressed by the customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-16

"I purchased an Optorite DVD burner and memory card read, for a steal, and to top it off shipping was free via FedEx supersaver express. I couldnt believe how fast it arrived. Im pleased with price, the shipping, and the overall experience I've had with Livewarehouse. Im sure I'll be doing future business with them in the near future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-16

"I bought a DVD Recorder OptoRite DD0203 DVD±RW CDRW Dual Drive - BEIGE From livewarehouse. The website is easy to search on for what you are looking for and pictures on the products as well as the information about the product.
The prices is far cheapest than other competitors
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site